Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Borton

Clearwater

Summary

Dynamic professional with a friendly, positive attitude and proven problem-solving skills. At Amazon, I conducted thorough investigations that significantly increased resolution rates for theft cases. My commitment to teamwork and customer service has consistently enhanced client satisfaction and operational efficiency across diverse roles, from nursing assistance to paint technology.

Overview

7
7
years of professional experience

Work History

Eden Nursery

David Stewart
07.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.

Loss Prevention Specialist

Amazon
01.2020 - 06.2021
  • Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
  • Found Inventory not scanned in from deliveries.
  • Conducted undercover operations when necessary, successfully identifying and addressing internal theft concerns within teams or among individuals employees.
  • Monitored paperwork procedures to prevent error-related losses.

Paint Technician

AWV
04.2020 - 12.2020
  • Adhered to environmental regulations by properly disposing of hazardous materials and maintaining ventilation equipment.
  • Assisted in training new technicians to improve overall team performance and productivity levels.
  • Developed expertise in multiple paint systems, increasing versatility as a technician and expanding service offerings for clients.
  • Performed thorough inspections of completed work, ensuring consistency in appearance and meeting client expectations.
  • Increased paint quality by implementing proper mixing techniques and ensuring accurate color matching.
  • Maintained a clean and organized workspace, promoting safety and efficiency in the paint booth.
  • Custom mixed colors to match customers' desired color.
  • Executed work orders for painting team as part of larger project schedule.
  • Inspected completed work for adherence to very strict guidelines and highest quality standards.

State Tested Nursing Assistant

CAMC Memorial Hospital
04.2018 - 11.2020
  • Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Improved patient care by providing compassionate and attentive assistance with daily living activities.
  • Monitored and gave directions on Wound care, as well as, Ostomy care.

Education

Peace Officer - Officer

Ehove Police Academy
Sandusky, OH
11-2023

No Degree - Education

Owens Community College
Perrysburg, OH
05-2017

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Eden Nursery

David Stewart
07.2021 - Current

Paint Technician

AWV
04.2020 - 12.2020

Loss Prevention Specialist

Amazon
01.2020 - 06.2021

State Tested Nursing Assistant

CAMC Memorial Hospital
04.2018 - 11.2020

Peace Officer - Officer

Ehove Police Academy

No Degree - Education

Owens Community College

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