Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Herron

Bloomington ,MN

Summary

Dynamic and results-driven manager with a proven track record at Youngstedts Eden Prairie, excelling in customer service and team leadership. Skilled in problem resolution and multitasking, I effectively oversee operations while fostering a positive work environment. Committed to enhancing customer satisfaction and driving shop efficiency through strong organizational skills.

Overview

3
3
years of professional experience

Work History

Youngstedts Eden Prairie

Manager,supervisor
08.2024 - Current

I am the store manager of the Eden Prairie location, I run a shop of 8 technicians. Write up work orders for our customers. I am involved in signing customers up for our credit card and paying bills for the shop .

Assistant Training Manager

Firestone Edina Mn
02.2022 - 08.2024

I was hired to train with my shop General manager Dana Bona. I worked with her side by side for two years learning about automotive, signing up customers for the company credit card. As well with paying parts bills and writing up work orders for our technicians. I was training with her to move forward to be a General manager of my own shop.

Education

General -

Scot Lewis
Bloomington Mn
06.2002

Diploma - Generals

Thomas Jefferson Highschool
Bloomington MN
06.2001

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Youngstedts Eden Prairie

Manager,supervisor
08.2024 - Current

Assistant Training Manager

Firestone Edina Mn
02.2022 - 08.2024

General -

Scot Lewis

Diploma - Generals

Thomas Jefferson Highschool

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