Jenna Brugger
White Haven,PA
Summary
Driven and detail-oriented professional with a proven track record in retail environments. Excelled in POS system operation and demonstrated exceptional team collaboration spirit. Achieved significant customer satisfaction through effective upselling strategies and empathy, enhancing sales potential and store reputation.
Overview
4
4
years of professional experience
Work History
Gift Shop Attendant
Nick's Lake House
Lake Harmony, PA
10.2024 - Current
- Processed sales, returns, and exchanges using POS register system.
- Greeted customers and answered questions about products.
- Greeted customers to determine wants or needs.
- Ensured accuracy of shelf tags and pricing information throughout the store.
Sales Associate
Spirit Halloween Store
Hazleton, PA
08.2024 - 10.2025
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Adhered to company initiatives and achieved established goals.
- Organized store by returning merchandise to proper areas and restocked displays.
- Placed special orders or called other stores to find desired items.
Cashier
White Haven Market
White Haven, PA
06.2021 - 10.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
Crestwood Secondary Campus
Mountain Top, PA06-2024
Skills
- Team collaboration spirit
- POS system operation
- Cash handling accuracy
- Promotional event support
- Patience and empathy
- Cleanliness and hygiene
- Offering assistance
- Upselling strategies
- Drawer balancing
- Call handling
Timeline
Gift Shop Attendant
Nick's Lake House
10.2024 - Current
Sales Associate
Spirit Halloween Store
08.2024 - 10.2025
Cashier
White Haven Market
06.2021 - 10.2024
High School Diploma -
Crestwood Secondary Campus
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