RACHEL SCHILLER
Panama City Beach,FL
Summary
Dependable college student interested in internship opportunities associated with wildlife and natural resource management. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work environments.
Overview
7
7
years of professional experience
Work History
Gift Shop Attendant
Friends of Emerald Coast State Parks
05.2024 - 08.2024
- Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
- Provided product knowledge to customers, helping them make informed purchasing decisions.
- Resolved customer complaints professionally, maintaining a high level of customer satisfaction.
- Handled cash register transactions accurately, ensuring proper accounting of daily sales.
- Contributed to the improvement of store performance by offering suggestions based on customer feedback analysis.
- Streamlined inventory management by organizing stock and tracking sales trends for efficient replenishment.
- Maintained a clean and welcoming environment, contributing to a positive shopping experience for patrons.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
VETERINARY ASSISTANT
Bluewater Bay Animal Hospital
05.2020 - 08.2021
- Provided customer support to clients, answering questions, and addressing concerns
- Positioned animals for diagnostic imaging such as x-rays and scans
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases
- Administered medications to animals in treatment and documented changes in condition
- Recorded symptoms and documented medical observations to inform treatment decisions
- Assisted senior staff with blood analyses and physical assessments
VOLUNTEER
Alaqua Animal Refuge
12.2017 - 05.2020
- Assisted with special events and programs
- Maintained clean, neat, and operational facilities to serve program needs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Communicated with staff members to stay informed about volunteer opportunities and events
- Represented organization positively and professionally while providing community with much-needed services
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates
Education
Bachelor of Science - Natural Resources Management
Auburn University
05.2025
Skills
- Animal Safety
- Cleaning and Sanitizing
- Animal Grooming
- Surgical Procedures and
- Medication Administration
- Team Collaboration
- Support
- Animal Behavior
- Veterinary Terminology
- Reception Area Maintenance
Timeline
Gift Shop Attendant
Friends of Emerald Coast State Parks
05.2024 - 08.2024
VETERINARY ASSISTANT
Bluewater Bay Animal Hospital
05.2020 - 08.2021
VOLUNTEER
Alaqua Animal Refuge
12.2017 - 05.2020
Bachelor of Science - Natural Resources Management
Auburn University
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