Jenna Burchell
Bothell,WA
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities with a commitment to meeting performance goals.
Overview
16
16
years of professional experience
Work History
Site Services Outside Sales Representative
DTG Recycle
09.2023 - Current
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Collaborated with the marketing team on creating effective promotional materials for events and tradeshows.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
Community Relations Specialist
DTG Recycle
09.2022 - 09.2023
- Enhanced community engagement by organizing and executing various outreach events and initiatives.
- Strengthened relationships with local businesses, government officials, and organizations through regular communication and collaboration.
- Developed strategic partnerships with key stakeholders to further the organization''s goals in community development.
- Collaborated with internal teams to align community relations efforts with the overall company strategy.
- Improved community perception by addressing concerns in a timely manner and implementing valuable feedback into future projects.
Inside Sales Representative
DTG Recycle
02.2022 - 09.2022
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and cross selling.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Server Team Lead
Grazie Ristorante Italiano
04.2008 - 02.2022
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Contributed to increased restaurant revenue by upselling menu items and suggesting daily specials.
- Assisted in training new server hires, sharing best practices and restaurant procedures.
Education
GED -
Columbus High School
Columbus06.2001
Skills
- Networking
- Partnership Development
- Marketing Communications
- Public Relations
- Event Planning
- Community Outreach
- Public Speaking
- Relationship Building
Accomplishments
Executive Board member for the Washington State Recycling Association. Sits on Advisory Board for the American Sub Contractors Association. Volunteers on committees such as the Associated Builders and Contractors Golf Tournament Planning Committee as well as the Networking and Events Comittee and Conference Planning Comittee for the WSRA.
Timeline
Site Services Outside Sales Representative
DTG Recycle
09.2023 - Current
Community Relations Specialist
DTG Recycle
09.2022 - 09.2023
Inside Sales Representative
DTG Recycle
02.2022 - 09.2022
Server Team Lead
Grazie Ristorante Italiano
04.2008 - 02.2022
GED -
Columbus High School
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