Jenna Bygness
Data Analyst
Ankeny,IA
Summary
Data Analyst with experience analyzing financial, operational, and customer data to support business decision-making. Strong proficiency in Excel and SQL for reporting, data validation, and trend analysis. Background across financial services, sales operations, and customer analytics environments. Experienced in KPI tracking, standardized reporting, and stakeholder-facing insights.
Overview
6
6
years of professional experience
Work History
Financial Data Analyst
JPMorgan Chase
01.2025 - Current
- Analyzed financial and operational data using Excel and SQL to support internal reporting, KPI tracking, and performance metrics, enabling data-driven decision making and operational analytics.
- Developed and maintained standardized, recurring Excel-based reports and dashboards for business stakeholders, improving reporting automation, data accuracy, and leadership visibility.
- Wrote SQL queries to extract, filter, join, and aggregate data for financial and operational reporting, supporting business intelligence and ongoing performance analysis.
- Performed data validation, reconciliation, and quality checks to ensure data accuracy, consistency, and compliance across reporting outputs.
Sales Operations Analyst
Toyota Motor Corporation
03.2023 - 01.2025
- Analyzed sales, inventory, and operational data using Excel to track KPIs, performance metrics, and trends supporting sales operations and forecasting.
- Built and maintained standardized Excel reports and dashboards to improve data accuracy, reporting consistency, and leadership visibility across dealership operations.
- Conducted trend and variance analysis on sales and inventory data to support data-driven decision making, process improvement, and operational efficiency.
Systems Analyst / Customer Operations
Verizon
01.2020 - 03.2023
- Analyzed customer account, billing, and service interaction data to support operational reporting, performance metrics, and customer analytics.
- Maintained data accuracy through validation, documentation, and process controls, supporting standardized reporting and compliance requirements.
- Collaborated with cross-functional teams to deliver stakeholder-facing reports and insights that improved customer retention, operational workflows, and service outcomes.
Education
Certificate - Data Analytics
Google
Skills
- Data Analysis
- Financial & Operational Reporting
- Excel (Pivot Tables, Lookup Functions, Formulas)
- SQL (SELECT, WHERE, JOIN, GROUP BY)
- KPI & Metrics Tracking
Timeline
Financial Data Analyst
JPMorgan Chase
01.2025 - Current
Sales Operations Analyst
Toyota Motor Corporation
03.2023 - 01.2025
Systems Analyst / Customer Operations
Verizon
01.2020 - 03.2023
Certificate - Data Analytics
Google