Jenna Castellano
Maplewood,NJ
Summary
People-focused leader with 11+ years of experience across education, wellness, caregiving, and service environments. Recognized for creating supportive, organized spaces where individuals and teams thrive. Skilled in teaching, mentorship, operations coordination, and relationship building with diverse populations. Known for patience, clear communication, and a calm, service-oriented leadership style. Also brings strong creative sensibility through artistic work in floral design, gardening, and nature-based environments, combining an eye for beauty with a passion for cultivating spaces that nurture both people and community.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Director / Key Holder
Massage Heights
Morristown, NJ
01.2023 - 01.2026
- Promoted from Lifestyle Consultant to Assistant Director within four months due to top sales and leadership performance.
- Managed daily operations, scheduling, and staff supervision for front desk teams.
- Recruited, hired, and trained employees in a high-turnover environment.
- Developed contests and team meetings that improved engagement and membership growth.
Event Florist & Employment Manager
Bloomery Flower Studio
Boonton, NJ
01.2017 - 01.2023
- Managed staff scheduling, hiring, and day-to-day retail operations.
- Designed floral installations for weddings and events.
- Directed merchandising and marketing initiatives to improve customer engagement.
Memory Care Coordinator & Activities Director
CareOne Assisted Living
Parsippany, NJ
01.2019 - 01.2021
- Coordinated programming for residents in two secured memory care units.
- Developed activities promoting cognitive engagement and emotional well-being.
- Managed scheduling and communication with staff and families.
Behavior Disabilities Teacher
Morris Union Jointure Commission
New Providence, NJ
01.2018 - 01.2020
- Developed curriculum and behavior intervention strategies for students with complex needs.
- Created Individualized Education Plans (IEPs).
- Led the development of the program’s first student exposition event.
Special Education Instructional Assistant
John Hill Elementary School
Boonton, NJ
01.2015 - 01.2018
One-to-One Paraprofessional
Lake Hiawatha Elementary School
Lake Hiawatha, NJ
01.2011 - 01.2015
Education
AA - Humanities & Social Sciences
County College of Morris
Post-Baccalaureate Certification - Teacher of Students with Disabilities
Caldwell University
Bachelor of Arts - Family & Child Studies / Elementary Education
Montclair State University
MontclairSkills
- Team Leadership
- Conflict Resolution
- Program Development
- Behavioral Support
- Operations Management
- Mindfulness & Wellness
- Client Relations
- Event Coordination
- Training & Mentorship
- Community Engagement
Accomplishments
- Promoted twice within four months at Massage Heights, advancing from Lifestyle Consultant to Assistant Director based on sales performance and leadership ability.
- Designed the first curriculum and student exposition program for the behavioral disabilities program at Morris Union Jointure Commission, recognized by the superintendent.
- Managed staff teams across multiple organizations, mentoring employees and building collaborative work environments.
Certification
Registered Yoga Instructor (200 hr.)
Timeline
Assistant Director / Key Holder
Massage Heights
01.2023 - 01.2026
Memory Care Coordinator & Activities Director
CareOne Assisted Living
01.2019 - 01.2021
Behavior Disabilities Teacher
Morris Union Jointure Commission
01.2018 - 01.2020
Event Florist & Employment Manager
Bloomery Flower Studio
01.2017 - 01.2023
Special Education Instructional Assistant
John Hill Elementary School
01.2015 - 01.2018
One-to-One Paraprofessional
Lake Hiawatha Elementary School
01.2011 - 01.2015
AA - Humanities & Social Sciences
County College of Morris
Post-Baccalaureate Certification - Teacher of Students with Disabilities
Caldwell University
Bachelor of Arts - Family & Child Studies / Elementary Education
Montclair State University