Jenna Castiglione
Cumberland Furnace,USA
Summary
Professional with experience guiding students towards academic and personal success. Strong background in advising, counseling, and educational planning. Known for team collaboration, adaptability, and achieving impactful results. Skilled in conflict resolution, communication, and program development, ensuring students reach their full potential
Overview
15
15
years of professional experience
1
1
Certification
Work History
Respiratory Therapist/Medical Office Assistant
Lung Consultants LLP
08.2025 - Current
- Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
- Served as a resource for staff and patients to promote relationships and improve overall quality of care.
- Maintained accurate patient records to track patients' medical history and treatment plans.
- Developed strong relationships with physicians, family, and patients by providing timely communication.
- Improved patient care by developing individualized treatment plans based on thorough assessments and evaluations.
- Conducted pulmonary function tests and assessments to accurately diagnose lung diseases accurately, facilitating appropriate treatment interventions.
- Advocated for patient needs, ensuring access to the latest therapeutic options and support services.
- Build a daily schedule for all procedures.
- Answered phone calls and messages from patients, other medical providers, home care companies, and caregivers to schedule appointments, handle patient inquiries, fax medical records, provide education over the phone, and resolve any concerns or issues.
Respiratory Therapist/ Sleep Tech
WVMC
03.2020 - 11.2020
- Provided administrative support to staff members, assisting with daily tasks.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Oversaw maintenance requests for all 50 pieces of equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Collaborated with 5 departments to streamline processes and improve interdepartmental communication.
- Improved patient satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Assessed, diagnosed, and treated cardiopulmonary conditions.
- Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
- Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
- Mentored new hires and students in respiratory therapy best practices, contributing to a high-quality work environment.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Perform all cardiopulmonary procedures when needed in outpatient and inpatient.
Sleep Tech
Adventist Health
06.2017 - 11.2020
- Coordinated scheduling for both overnight and daytime sleep studies, maximizing resources while minimizing wait times for patients seeking appointments.
- Improved patient comfort by effectively setting up and calibrating sleep monitoring equipment.
- Delivered timely and accurate documentation of study findings, facilitating seamless communication among healthcare providers involved in patient care.
- Maintained a clean and safe sleep lab environment, adhering to strict infection control protocols for optimal patient care.
- Educated patients on various treatment options, providing them with the necessary information to make informed decisions about their care.
- Ensured compliance with all regulatory guidelines governing the practice of Sleep Medicine in accordance with professional standards and state/federal regulations.
- Optimized study results by troubleshooting technical issues with polysomnography equipment as needed.
- Assisted in training new Sleep Technicians, sharing best practices and industry knowledge for improved patient outcomes.
- Monitored patient vital signs, lab results and other indicators of health.
- Cared for patients by providing personal assistance and ambulation.
Respiratory Therapist
Salem Health
07.2017 - 04.2020
- Managed and operated mechanical ventilators to deliver airway management.
- Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
- Assessed, diagnosed, and treated breathing issues.
- Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
- Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
- Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
Respiratory Therapist/Sleep Tech
Oregon Health Science University
06.2015 - 07.2017
Respiratory Therapist/Sleep Tech
Adventist Health
03.2014 - 08.2015
Respiratory Therapist
Santiam Hospital
06.2013 - 04.2014
Respiratory Therapist
Wickenburg Hospital
03.2011 - 10.2012
Education
Bachelor of Arts - Elementary Education And Special Need Education
Western Governors University
Salt Lake City, UT06-2028
Bachelor of Science - Healthcare Administration
Concorde Career College
Kansas City, MO08.2021
Associates of Occupational Studies - Respiratory Care
Kaplan College
Phoenix, AZ03.2011
Skills
- Leadership qualities
- Technology proficiency
- Collaboration and teamwork
- Disability services
- Retention strategies
- Conflict resolution
- Relationship development
- Interpersonal communication
- Time management
- Relationship building
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
Certification
- Register Polysomnography Technologist 04/2015- Current.
- Registered Respiratory Therapist 03/2011-Current.
- Tennessee Department of Health Board of Respiratory Care 1/2022-Current
Timeline
Respiratory Therapist/Medical Office Assistant
Lung Consultants LLP
08.2025 - Current
Respiratory Therapist/ Sleep Tech
WVMC
03.2020 - 11.2020
Respiratory Therapist
Salem Health
07.2017 - 04.2020
Sleep Tech
Adventist Health
06.2017 - 11.2020
Respiratory Therapist/Sleep Tech
Oregon Health Science University
06.2015 - 07.2017
Respiratory Therapist/Sleep Tech
Adventist Health
03.2014 - 08.2015
Respiratory Therapist
Santiam Hospital
06.2013 - 04.2014
Respiratory Therapist
Wickenburg Hospital
03.2011 - 10.2012
Bachelor of Arts - Elementary Education And Special Need Education
Western Governors University
Bachelor of Science - Healthcare Administration
Concorde Career College
Associates of Occupational Studies - Respiratory Care
Kaplan College
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