Jenna Crespin
Litchfield Park,AZ
Summary
Enthusiastic and reliable worker taking pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Teamwork and Leadership skills from working as a server/bottle girl at a bar and night club for over a year. Successful at maintaining focus and a positive/determined attitude while dealing with high stress situations from past job experiences.
Overview
1
1
year of professional experience
Work History
Bottle Server/Restaurant Server
Phoenicia Night Club
04.2023 - 10.2023
- Enhanced customer experience by providing exceptional bottle service and attending to their needs quickly.
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Maintained clean and organized table areas for customer satisfaction.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
- Mastered menu knowledge so accurate order-taking and speedy service was always achieved.
- Handled high-pressure situations with poise, maintaining professionalism during peak hours or special events.
Server/Bottle Server
Handlebar
12.2022 - 03.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future customers.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Escorted customers to seats based on hostess recommendations and completed drink orders.
- Learned strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Canyon View High School
Waddell, AZ05.2022
No Degree - Communications
Arizona State University
Tempe, AZSkills
- Flexible and Adaptable
- Self-Motivated
- Teamwork and Collaboration
- Menu Memorization
- Efficient multitasking
- Excellent Communication
- Organization and Time Management
- Attention to Detail
- Exceptional customer service
Timeline
Bottle Server/Restaurant Server
Phoenicia Night Club
04.2023 - 10.2023
Server/Bottle Server
Handlebar
12.2022 - 03.2023
High School Diploma -
Canyon View High School
No Degree - Communications
Arizona State University