Jenna DiOrio
Bridgewater,MA
Summary
Knowledgeable Engagement Consultant with proven background in consulting, delivering strategic insights and effective solutions to clients. Successfully led multiple projects, enhancing operational efficiency and driving business growth. Demonstrated expertise in problem-solving and client relationship management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Health Engagement Consultant
Cigna
Newton, MA
03.2023 - Current
- Presents offerings and capabilities in finalist presentations for new prospects by providing insight of health and wellness capabilities
- Coordinates with sales partners to identify opportunities for product penetration for existing accounts, potential sales of ancillary products and strategies to maximize membership
- Provides active support to sales growth by assisting with renewals and RFPs
- Mentors and trains new Engagement Consultants nationwide
Health Engagement Consultant
Cigna
Newton, MA
02.2021 - 02.2023
- Assesses health challenges and objectives, creating multi-year wellness strategies custom to client's goals, objectives and budget
- Provides ongoing analysis and evaluation of client communications, health and wellness strategies to determine effectiveness, penetration and impact to client's total claims, utilization data, and employee engagement
- Manages book of business for clients with over 500 employees
- Executes presentations for clients and brokers on wellness offerings, approach and results
- Responsible for presenting employee benefits to all new and existing clients during their open enrollment period
- Coordinates and delivers ongoing education sessions on products and services through webinars, demos and recordings
Client Success Manager
Virgin Pulse
Providence, RI
09.2020 - 01.2021
- Constructed wellness programs, customized to the client's workforce
- Performed analytical reviews and created strategic recommendations to increase effectiveness, engagement and utilization
- Subject matter expert for internal and external partners on Virgin Pulse products and offerings
Account Service Consultant
Blue Cross Blue Shield Of Massachusetts
Hingham, MA
04.2020 - 09.2020
- Educated accounts, brokers and key stakeholders on products and services to ensure continued membership and growth
- Partnered with Account Executives by managing all aspects of the renewal process
Health Engagement Specialist
Blue Cross Blue Shield Of Massachusetts
Boston, MA
08.2018 - 04.2020
- Managed, supported and increased Health Engagement for over 200 accounts with a digital wellness platform
- Provided marketing collateral, data review, and education to increase participation
Education
Bachelor of Science - Business Management
Bridgewater State University
Bridgewater, MA05.2015
Skills
- Client relationships
- Communication
- Teamwork and collaboration
- Problem-solving
Strategic Consultant
Time management
Problem Solving
Flexible and adaptable team player
Certification
Larry Chapman Certified Wellness Program Coordinator
Timeline
Senior Health Engagement Consultant
Cigna
03.2023 - Current
Health Engagement Consultant
Cigna
02.2021 - 02.2023
Client Success Manager
Virgin Pulse
09.2020 - 01.2021
Account Service Consultant
Blue Cross Blue Shield Of Massachusetts
04.2020 - 09.2020
Health Engagement Specialist
Blue Cross Blue Shield Of Massachusetts
08.2018 - 04.2020
Bachelor of Science - Business Management
Bridgewater State University