Jenna Duncan
Bartow,FL
Summary
Highly motivated and committed Registered Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Lakeland Regional Health
Lakeland, FL
08.2024 - Current
- Administered patient care, including vital sign monitoring and medical history documentation.
- Facilitated effective communication between patients and healthcare providers to enhance service delivery.
- Proficient in clinical documentation on EPIC EMR.
- Trusted preceptor to train new staff on clinical protocols and best practices to improve team efficiency and patient care standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Ability to perform and interpret EKG's
Registered Medical Assistant
Hackensack Meridian Health Medical Group
Old Bridge, NJ
09.2019 - 08.2024
- Performs patient intake (Vitals, medical history and medication review)
- Preparing patients for examination and explain treatment procedures to patients
- Providing compassionate patient support and care as well as attention and assistance during office visits
- Ability to perform and interpret EKG's
- Obtain blood and urine samples
- Collecting and preparing laboratory specimens (COVID- 19 nasal swabs, throat swabs, flu testing)
- Arranging for hospital admissions and laboratory services
- Preparing and administering medications and/or injections
- Transmitting prescription refills as directed
- Restock medical tools and necessary equipment in exam rooms
- Answering telephones and scheduling appointments
- Proficient in clinical documentation on EPIC EMR.
Registered Medical Assistant
Riverview Medical Associates
Tinton Falls, NJ
07.2017 - 09.2019
- Brought on as a Registered Medical Assistant from internship
- Continued patient care and assisting each doctor with patient vitals, vaccinations, EKG’s, administering blood clotting factor tests and urinalysis.
Medical Assistant
Riverview Medical Associates
Tinton Falls, NJ
05.2017 - 07.2017
- Internship Rotation (200 Hours)
- Performed patient vitals, urinalysis, EKGs, administered PT/INR testing, administered vaccinations
- Proficient in patient care and patient assessment, Eclinical works EMR
- Front Office duties included but not limited to: served patients by greeting and helping them, scheduling appointments, maintaining medical records, helped patients in distress by responding to emergencies, maintained a safe and clean clinical environment.
Education
Medical Assistant & EMR Specialist (Administrative & Clinical) -
American Institute of Medical Sciences & Education
NJSome College (No Degree) - Nursing
Ocean County College
Toms River, NJSome College (No Degree) - Nursing
Middlesex County College
Edison, NJSkills
- Knowledge of Patient care, Medical Laws & Ethics
- Knowledge of Medical Insurance
- Reliable team player
- EMR / EHR (EPIC, eClinicalWorks)
- Ability to perform and interpret EKG’s
- Patient examination / Preparation
- Ability to interpret and educate patients on blood test results
- Medical Terminology / Clinical documentation
- Immunization administration
- Laboratory specimen collection
- First aid and CPR
Accomplishments
Received Crystal Award from Lakeland Regional Health which honors team members for outstanding patient/family experiences in 2024
Certification
- American Heart Association BLS/CPR certified
- AMT (Registered Medical Assistant), 07/2017
- NHA (CPT/CET)
- National Technical Honor Society Member, AIMS Chapter
Timeline
Registered Medical Assistant
Lakeland Regional Health
08.2024 - Current
Registered Medical Assistant
Hackensack Meridian Health Medical Group
09.2019 - 08.2024
Registered Medical Assistant
Riverview Medical Associates
07.2017 - 09.2019
Medical Assistant
Riverview Medical Associates
05.2017 - 07.2017
Some College (No Degree) - Nursing
Ocean County College
Some College (No Degree) - Nursing
Middlesex County College
Medical Assistant & EMR Specialist (Administrative & Clinical) -
American Institute of Medical Sciences & Education