Jenna Salter
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
23
23
years of professional experience
Work History
Supervisor for Claims and Sales
Progressive Insurance
01.2017 - 01.2024
- Managing teams of 12-20 people, Recruiting and Hiring for Claims and Sales Position, Managing adjusting of claims/arbitration/losses, Training for Customer Service for both Claims and Sales organizations
Independent Insurance Consultant
Independent
01.2013 - 01.2017
- Worked with Executive team for Guidewell/Blue Cross Blue Shield, Created Employee Incentive Programs, Created Employee Auditing Forms, Collaborated with Exec Team for Employee Training Standards
Senior Business Development Leader
Infinity Auto Insurance
01.2008 - 01.2013
- Area Territory of 350+ Agents, Recruiting of New agents/terminations of agents, Maintaining relationships with all agencies in territory, Weekly SWOT Analysis of territory/Reviewed with CEO, Training for all agencies
Training/Supervisor/Auditor
Progressive Insurance
01.2001 - 01.2008
- Trained New Hires in Sales/Services, Audited calls for sales reps, Supervised Team of 12-15
Education
Bachelors-Finance -
University of South Florida
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Additional Information
I've been in the Insurance Industry for over 23 years and have recently retired. I have a passion for career development and placing the right people in the right positions, for both the employee and the company
Timeline
Supervisor for Claims and Sales
Progressive Insurance
01.2017 - 01.2024
Independent Insurance Consultant
Independent
01.2013 - 01.2017
Senior Business Development Leader
Infinity Auto Insurance
01.2008 - 01.2013
Training/Supervisor/Auditor
Progressive Insurance
01.2001 - 01.2008
Bachelors-Finance -
University of South Florida