Jenna Ewing
Downingtown,PA
Summary
Skilled File Clerk with organizational, communication, and time management abilities. Successful in busy, dynamic environments.
Overview
9
9
years of professional experience
Work History
File Manager
Chester County Public Defenders Office
West Chester, PA
09.2022 - Current
- Opening and preparing files for new clients in the database.
- Scanned documents into digital format and uploaded them onto a secure server.
- Reviewed existing filing systems to identify areas for improvement.
Secretary
Chester County Public Defenders Office
West Chester, PA
10.2022 - 10.2023
- Operated front desk, answering the phone and handling client inquiries
- Acted as secretary to attorneys by filing motions, handling files, and assisting with tasks
- Organized and scanned files onto the database.
Administrative Assistant
TJ Maxx, TJX Companies
Exton, PA
02.2021 - 04.2023
- Managed inventory to ensure all supplies were in stock and within budget
- Provided secretarial and office management support while building cooperative working relationships.
Key Carrier
TJ Maxx, TJX Companies
Exton, PA
07.2019 - 09.2022
- Delegated tasks appropriate to individual employees to provide development opportunities
- Addressed employee issues and conflicts to provide input, feedback and coaching
- Responded to safety and loss prevention incidents.
Customer Experience Coordinator
TJ Maxx, TJX Companies
Exton, PA
07.2019 - 09.2022
- Managed check-out operations and upheld high standards of customers service
- Dealt with complex concerns and developed successful resolutions satisfying business requirements
- Displayed strong telephone etiquette, effectively handling difficult calls.
Sales Associate
TJ Maxx, TJX Companies
Exton, PA
06.2015 - 07.2019
- Operated cash register, collected payments and provided accurate change.
Education
Bachelor of Science in Criminal Justice -
West Chester University of Pennsylvania
West Chester, PASkills
- Organized and professional
- Results-oriented mindset
- Employee training
- Good communication skills
- Team leadership experience
- Computer literate
- Leadership development
- Document Scanning
References
References available upon request.
Timeline
Secretary
Chester County Public Defenders Office
10.2022 - 10.2023
File Manager
Chester County Public Defenders Office
09.2022 - Current
Administrative Assistant
TJ Maxx, TJX Companies
02.2021 - 04.2023
Key Carrier
TJ Maxx, TJX Companies
07.2019 - 09.2022
Customer Experience Coordinator
TJ Maxx, TJX Companies
07.2019 - 09.2022
Sales Associate
TJ Maxx, TJX Companies
06.2015 - 07.2019
Bachelor of Science in Criminal Justice -
West Chester University of Pennsylvania