Jenna Fagut
Syracuse
Summary
Dedicated and resilient healthcare professional with firsthand experience navigating lifelong medical and sensory challenges. Diagnosed with Type 1 diabetes at a young age and born with bilateral hearing loss, offering a unique perspective that fosters empathy, adaptability, and meticulous attention to detail. Recognized for reliability, professionalism, and a strong work ethic, consistently committed to delivering exceptional care and service in every interaction. Passionate about leveraging personal experiences to enhance patient outcomes and support others facing similar challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kinney Certified Pharmacy Technician
Kinney Drugs
Cicero, NY
09.2024 - 06.2026
- Provide customer service to support both store retail customers and pharmacy patients with questions, transactions, and general assistance
- Assist pharmacy patients by resolving questions and concerns in-person, over the phone and drive-thru
- Demonstrate excellence in protecting patient privacy in accordance with HIPAA guidelines
- Accurately fill and prepare prescriptions under pharmacist supervision
- Complete and update prescriptions and patient information using McKesson Enterprise
- Process insurance claims and adjudication
- Verify patient arrival and ensure all information is completed for their vaccination
- Replenish inventory to support daily operations
Summer Camp Counselor
American Diabetes Association
Rush, NY
07.2018 - Current
- Supervise and support children with Type 1 Diabetes at a sleep away summer camp in the Rochester area
- Promote a safe, supportive, and inclusive environment for the campers
- Assist campers with daily management
- Collaborate with staff to ensure camper safety and well-being
Pharmacy Technician
Propel Pharmacy
Cicero, NY
09.2023
- Entered and processed birth control prescriptions in pharmacy computer systems
- Labeled, packaged, and prepared medications
- Assisted with fulfillment and shipment of prescription orders
- Maintained efficacy and organization while handling patient medication
Pharmacy Technician
St. Joseph's Health Hospital
Syracuse, NY
01.2023
- Assisted with the preparation and filling of hospital patient prescriptions under pharmacist supervision
- Delivered and retrieved medications to and from hospital stations
- Restocked and maintained Pyxis machines
- Followed hospital safety protocols
Pharmacy Attendant
Liverpool Village Animal Hospital
Liverpool, NY
08.2022
- Assisted with medication management for companion animals
- Processed and entered animal prescription information into computer system
- Monitored inventory and refilled as needed
Veterinary Receptionist
Stack Hospital for Pets
Fayetteville, NY
12.2020
- Triaged incoming animal patients to determine treatment needs and urgency of care
- Verified and updated patient medical records
- Communicated with pet owners to schedule appointments and provide reminders
- Provided front desk support in a fast-paced veterinary hospital
Pharmacy Technician
Wegmans
Fayetteville, NY
11.2018
- Provided high-quality customer service to customers and pharmacy patients.
- Conducted patient intake for vaccinations and verified required information
- Processed, billed, and resolved insurance claims
- Operated register systems and handled transactions
- Communicated with patients to answer questions and coordinate their services
- Replenished supplies in a high-volume environment
Cashier
Wegmans
Fayetteville, NY
04.2016
- Achieved consistent customer service, including careful bagging tailored to customer preferences
- Completed re-shop tasks by returning products to their appropriate departments
- Monitored and assisted customers at self-checkout to ensure a smooth transaction
- Operated cafe registers and handled food transactions
- Aided elderly and disabled customers with shopping and transportation of items
Education
High School Diploma -
Jamesville-DeWitt High School
DeWitt, NY2017
Skills
- Customer Service
- Communication
- Time Management
- Organization
Certification
Working on my CPhT - Certified Pharmacy Technician
Timeline
Kinney Certified Pharmacy Technician
Kinney Drugs
09.2024 - 06.2026
Pharmacy Technician
Propel Pharmacy
09.2023
Pharmacy Technician
St. Joseph's Health Hospital
01.2023
Pharmacy Attendant
Liverpool Village Animal Hospital
08.2022
Veterinary Receptionist
Stack Hospital for Pets
12.2020
Pharmacy Technician
Wegmans
11.2018
Summer Camp Counselor
American Diabetes Association
07.2018 - Current
Cashier
Wegmans
04.2016
High School Diploma -
Jamesville-DeWitt High School