Jenna Fallon
Cannabis Industry
Shelby Township,MI
Summary
Experienced in the cannabis industry, I have actively pursued opportunities to expand my knowledge through various classes and training programs. These educational endeavors have equipped me with a comprehensive understanding of the industry and its evolving trends. I’m dedicated on demonstrating my commitment to maintaining a safe and responsible environment within the cannabis community. With a solid foundation of expertise and a passion for this rapidly growing field, I am well-prepared to contribute to the success of any organization in the cannabis industry.
Overview
4
4
years of professional experience
Work History
Budtender
Puff Utica
09.2022 - 09.2024
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
Assistant Manager
The Hive
02.2023 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Personal Assistant
DBC
04.2020 - 01.2023
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Served as point of contact between clients and managerial staff.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
Education
Associate Of Arts And Sciences - Graphic Design
Macomb Community College
Warren, MISkills
Product Merchandising
- Key holder
- POS Software
- Regulatory Compliance
- Team Supervision
- Informed Product Selections
- Teamwork and Collaboration
Timeline
Assistant Manager
The Hive
02.2023 - 07.2024
Budtender
Puff Utica
09.2022 - 09.2024
Personal Assistant
DBC
04.2020 - 01.2023
Associate Of Arts And Sciences - Graphic Design
Macomb Community College