Jenna Ferger
Aurora,CO
Summary
I love to grow meaningful connections with clients, and co workers, while having a clean organized workspace, with good communication. Greeting clients with a smile and a personalized experience. Being flexible, and a team player to help co workers when running behind is important to me. I love watching clients fall in love with their hair and themselves!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hair Salon Receptionist/Assistant
Altitude Salon
Lone Tree, CO
08.2022 - Current
- I started as a receptionist in 2022 and then became an assistant in May of 2024 when I got my cosmetology license. Now, I have my own clients and still assist my coworkers!
- Introduced retail products to clients.
- Kept reception and salon area clean and tidy, and maintained presence at desk area.
- Developed relationships with guests to meet client needs and encourage repeat service.
Receptionist/Attendant
Woodhouse Day Spa
Castle Pines, CO
08.2023 - 01.2024
- Confirmed appointments, communicated with clients.
- Answered phone calls to help clients pick the right services to book.
- Took clients back and gave them shoes, robe, and offered to pour them a drink.
- Checked clients out after their services, getting them rescheduled.
- Did rounds around the spa, making sure the laundry was put away, and everything was restocked and cleaned.
- Filled in for laundry staff when running behind or couldn't make it in.
Employee
Swirls Frozen Yogurt
Parker, CO
01.2020 - 08.2023
- Greeted incoming customers and provided friendly customer service.
- Inspected stocks to identify shortages, replenish supply, and maintain consistent inventory.
- Kept tidy and organized area to comply with cleanliness standards.
Education
Cosmetology License - Cosmetology
Colorado's Finest Salon And Spa Academy
Englewood, CO05.2024
High School Diploma -
Cherokee Trail High School
Aurora, CO05.2023
Skills
- Customer Service and phone etiquette
- Good communication with clients and coworkers
- Organization and Sanitation
- Retail Sales, payment handling
- Laundry, front desk, multitasking
- Salon Software (Zenoti and Aura)
Certification
BARBICIDE CERTIFICATION, 2024
Additional Information
Hi! I'm Jenna, I love meeting new people and growing relationships. Jesus is the center of my world, and I love volunteering at my church, and attending a small group with my closest friends! I'm a total book nerd, and enjoy going on long walks with my puppy Grizzly! I'm always down for a good country music concert, or line dancing. I love doing any color service and learning extensions. Styling is my favorite part to make people feel so pretty!
References
- Kayley Hutchinson, Co Worker at Altitude Salon, 303-505-7280
- Matt Peppin, Employer at Swirls Frozen Yogurt, 720-662-1177
- Megan Pierce, Manager at Altitude Salon, 985-750-4308
- Hannah Chaves, Manager at Woodhouse Day Spa, 720-788-6790
Personal Information
Date of Birth: 10/16/2004
Timeline
Receptionist/Attendant
Woodhouse Day Spa
08.2023 - 01.2024
Hair Salon Receptionist/Assistant
Altitude Salon
08.2022 - Current
Employee
Swirls Frozen Yogurt
01.2020 - 08.2023
Cosmetology License - Cosmetology
Colorado's Finest Salon And Spa Academy
High School Diploma -
Cherokee Trail High School
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