Jenna Flores
Canyonville
Summary
Dynamic professional with extensive experience in property management. Excelling in tenant relations and vendor coordination. Proven ability to enhance operational efficiency and maintain safety standards. Skilled in decision-making and relationship building, ensuring seamless transitions and high tenant satisfaction while effectively managing maintenance requests and lease administration.
Overview
3
3
years of professional experience
Work History
Resident Manager
Kingsley Management
02.2024 - Current
- Reported and documented maintenance requests and scheduled appropriate services.
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
- Conducted thorough background checks on prospective tenants to minimize risks associated with delinquency or lease violations.
- Managed daily operations, ensuring smooth functioning of the residential complex.
- Collaborated with vendors for cost-effective services, negotiating contracts to secure optimal pricing on maintenance tasks.
- Used Residentmap to maintain resident database of personal information, repairs and lease agreements.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
Administrative Coordinator
Arya Medical Group
03.2022 - 03.2023
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Enhanced team communication by organizing weekly meetings and setting clear agendas.
Emergency Room Registration Clerk
Madera Community Hospital
10.2021 - 03.2022
- Developed strong organizational skills that enabled effective multitasking without compromising accuracy or attention to detail in record-keeping responsibilities.
- Contributed to a positive workplace environment by consistently displaying professionalism and empathy towards patients and colleagues.
- Supported emergency room efficiency by promptly registering incoming patients and accurately entering relevant medical history information into the system.
- Maintained a professional and compassionate demeanor during interactions with distressed or emotional patients, providing support and reassurance throughout the registration process.
- Assisted with patient discharge procedures, ensuring all necessary paperwork was completed and properly filed for future reference.
- Ensured proper documentation of insurance information, verifying coverage details, and obtaining necessary authorizations for treatment.
- Handled high-pressure situations calmly, effectively managing multiple tasks while maintaining a professional demeanor throughout busy shifts in the emergency room.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
High School Diploma -
Carter G Woodson
Fresno,CA2016
Skills
- Property management
- Complaint handling
- Vendor coordination
- Lease administration
- Excellent communication
- Tenant relations
- Decision-making
- Relationship building
- Data entry
- Task prioritization
Timeline
Resident Manager
Kingsley Management
02.2024 - Current
Administrative Coordinator
Arya Medical Group
03.2022 - 03.2023
Emergency Room Registration Clerk
Madera Community Hospital
10.2021 - 03.2022
High School Diploma -
Carter G Woodson
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