Jenna Gardy
Troy,NY
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Restaurant Busser
Browns Brewing Company
09.2022 - 09.2023
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Hostess
Browns Brewing Company
07.2022 - 09.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Golf Cart Attendant
The Country Club Of Troy
07.2019 - 04.2022
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility at the end of my shift by turning off lights, storing equipment and locking doors.
- Assisted golf club members by carrying clubs from storage to cart.
Cashier
Big Dave's BBQ
06.2018 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with good accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science - Individual Studies
Hudson Valley Community College
Troy, NY05.2023
High School Diploma -
Tamarac High School
Cropseyville, NY06.2021
Skills
- Cash Handling
- Payment Processing
- Customer Assistance
- Product Recommendations
- Product Restocking
- Customer Service
- Cash Drawer Balancing
- Cleaning and Sanitizing
- Money Handling
Timeline
Restaurant Busser
Browns Brewing Company
09.2022 - 09.2023
Hostess
Browns Brewing Company
07.2022 - 09.2023
Golf Cart Attendant
The Country Club Of Troy
07.2019 - 04.2022
Cashier
Big Dave's BBQ
06.2018 - 11.2018
Associate of Science - Individual Studies
Hudson Valley Community College
High School Diploma -
Tamarac High School
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