Summary
Overview
Work History
Education
Skills
Timeline
Generic

COSTEL EMEOTT

Newnan,GA

Summary

Personable and dedicated Customer Service and Sales Representative with extensive experience in logistics, customer service along with warehouse Industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience

Work History

Operator

MA Industries
01.2024 - Current

• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.

• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.

• Provided on-the-job training to newly hired workers and team members.

• Maintained knowledge of industry policies and procedures to set up and operate equipment safely.

• Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.

• Reduced equipment downtime by troubleshooting issues and performing timely repairs.

• Increased overall product quality through meticulous attention to detail during operation processes.

Machine Operator

AVAREY DENNISON
11.2023 - 01.2024

• Perform routine set-up and change over of machines, making adjustments as needed to process operations accordingly.

• Run orders per product specifications and standard practices. This may include sorting, labeling, and packaging products per customer specifications, quality requirements, and standard practices

• Perform tests and check products routinely for multiple characteristics using standard measuring tools, tape measures, etc.

• Understand and implement quality standards and procedures

• Meet production schedules and program production sequences for optimal productivity.


• Follow standard operating procedures and specifications or instructions of higher level technical personnel and monitor meters, gauges, valves, flow ratios, temperatures, pressures, and related controls and guidelines to ensure adherence to production/process specifications.
• Maintain production records and logs of equipment and product performance.

• Maintain work area with necessary supplies to complete processes


• Operate heavy equipment necessary ot move, load, and ship material and/or finished products throughout the manufacturing environment.

• Support inventory accuracy by completing cycle counts and correct discrepancies ot achieve business goals.

• Assist and support other team members in meeting department and site goals. Participate and share in performing all tasks necessary to run the facility.

• Contribute and participate in team decision making processes including problem solving and continuous improvement efforts. Provide support in project work and other special requests.


• Ability to work in a constant state of alertness and safe manner

Customer Service Representative / Supervisor

AmeriFreight
05.2021 - 03.2023
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Performed needs analysis and presented options based on findings to help customers make decisions.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Dispatched orders in timely manner to ensure acceptance by carrier's.
  • Followed up with customers throughout their shipping process to ensure everything went well.
  • Met to exceeded productivity targets by handling every interaction with top-notch customer service.
  • Trained new hires on products services, best practices and protocols to reduce process gaps.

General Production

Tosca
09.2020 - 02.2021
  • Load handheld Reusable Plastic Containers (RPCs) onto the production line for sanitation processing.
  • Inspected RPCs for quality and remove any waste material, stickers, tags, damaged RPCs, and non-Tosca RPCs from incoming inventory before sanitation.
  • Monitor processing of RPC’s through line and adjusted input or output as needed to maximize throughput.
  • Unload handheld Reusable Plastic Containers (RPCs) from end of the production line and inspected for high-quality standards.
  • Once sanitized, sort containers coming off of the process line based on size and type and ensure finished product is stacked neatly.
  • Monitor and inspect supplies or materials used for processing.
  • Demonstrated good understanding and compliance with all the GMP standards.
  • Maintained a clean and safe work environment; sanitize production line as appropriate.
  • Able to Identify any safety concerns or hazards and report them.

Warehouse Associate / Rack Associate

PetSmart DC38
02.2018 - 08.2020
  • Picker & Packer: Picks store specific product from modules into totes and on conveyor belt, pack larger product to stack on pallets, automated WMS.
  • Stocker & Cherry Picker: Places handpicked products into designated modules or reserve docking locations.
  • Receiver & Unloader: While unloading trailers you’ll scan products into inventory; sorts mixed SKU pallets for stocking and replenishment.
  • Loader: Ensures trailers are loaded with accuracy to optimize capacity.

Education

No Degree - Commercial Photography / Portrait Photography

North Georgia Technical College
Clarkesville, GA
03.2008

High School Diploma -

Newnan High School
Newnan, GA
05.2006

Skills

    Customer Service

    Equipment Maintenance

    Efficient and Detail-Oriented

    Courteous with Strong Service Mindset

    Teamwork and Collaboration

Timeline

Operator

MA Industries
01.2024 - Current

Machine Operator

AVAREY DENNISON
11.2023 - 01.2024

Customer Service Representative / Supervisor

AmeriFreight
05.2021 - 03.2023

General Production

Tosca
09.2020 - 02.2021

Warehouse Associate / Rack Associate

PetSmart DC38
02.2018 - 08.2020

No Degree - Commercial Photography / Portrait Photography

North Georgia Technical College

High School Diploma -

Newnan High School