Jenna Grimm
Sugar Land
Summary
A Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. As well as a hardworking employee with great customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
New Territory Club
07.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Page Parkes Model / Page Parkes
03.2021 - Current
- Upheld high standards of professionalism in high-stress environments.
- Attended casting calls, fittings, shows and shoots.
Front Desk Receptionist
Bush School
08.2023 - 04.2024
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
High School Diploma -
William B Travis High School
Richmond, TX06.2022
Bachelor of Arts - Communications
Texas A&M University - Corpus Christi
Corpus Christi, TXBachelor of Arts - Journalism With A Minor in Communication And SPMGT
Texas A&M University
College Station, TX05-2026
Skills
- Relationship building
- Teambuilding
- Troubleshooting
- Planning & organizing
- Friendly, positive attitude
- Active listening
- Good work ethic
- Reliable & trustworthy
- Attention to detail
- Customer service
- Time management
- Listening skills
- Telephone etiquette
- Problem-solving skills
Accomplishments
- A/B Honor Roll 2017-2018
- Teen Leadership Award 2017-2018
- All-American 8th grade year at cheer camp 2017-2018
- Named Cheer Captain Sophomore Year 2019-2020
Timeline
Front Desk Receptionist
Bush School
08.2023 - 04.2024
Front Desk Receptionist
New Territory Club
07.2023 - Current
Page Parkes Model / Page Parkes
03.2021 - Current
Bachelor of Arts - Communications
Texas A&M University - Corpus Christi
High School Diploma -
William B Travis High School
Bachelor of Arts - Journalism With A Minor in Communication And SPMGT
Texas A&M University
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