CESAR ESTRADA-RAYAS
San Diego,CA
Summary
Bringing forth a motivated attitude and a variety of powerful skills. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Bilingual, hardworking, and ready to join my next team. Self-motivated and enthusiastic worker with fast experience in many different fields. Confident, hard working, and committed to seeing results in whatever position I am in. Proven ability to establish and maintain excellent communication and relationships with clients. Organized, detail oriented, and a self starter.
Overview
2025
2025
years of professional experience
Work History
Front Desk Receptionist
Bpi Custom Printing
10.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Receptionist
Lexus El Cajon
09.2022 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Porter
Dealership Acura
09.2021 - 07.2022
- Performed basic maintenance and cleaning.
- Sanitized frequented areas and equipment using approved supplies.
- Drove vehicles to different areas of dealership to meet display standards.
- Kept new and used vehicle lots neat and organized and free of debris.
- Check in cars for service
- Moved and worked with vehicles to support sales activities.
customer service
Costco, 650 Gateway Center Dr
- Provided excellent, to cultivate loyalty and satisfaction
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Greeted customers in a timely fashion while quickly determining their needs
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Prioritized helping customers over completing other routine tasks in the store
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Freddy’s Frozen Custard & SteakBurgers,327 Mile of Cars
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk
- Greeted customers and provided excellent customer service
- Pleasantly and courteously interacted with customers
- Operated the drive-through window and sales register quickly and efficiently
- Diligently restocked work stations and display cases
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Education
Some College (No Degree) -
San Diego City College
San Diego, CADental Assistant - Dental
UEI College
Chula Vista, CA05-2025
Graduate Diploma -
Lincoln High School
San Diego, CA01.2017
Skills
- Critical Thinking
- Customer Service
- Valid Driver's License
- Strong Work Ethic
- Physical Stamina
- Positive Team Player
- Problem-Solving
- Microsoft Office
- Computer Skills
- Relationship Building
- Team Building
- Good Work Ethic
- Customer service representation
Languages
Spanish
Limited Working
Timeline
Front Desk Receptionist
Bpi Custom Printing
10.2024 - Current
Receptionist
Lexus El Cajon
09.2022 - 09.2024
Porter
Dealership Acura
09.2021 - 07.2022
Graduate Diploma -
Lincoln High School
customer service
Costco, 650 Gateway Center Dr
Freddy’s Frozen Custard & SteakBurgers,327 Mile of Cars
Some College (No Degree) -
San Diego City College
Dental Assistant - Dental
UEI College
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