Mariam Fakhreddine
North Ridgeville,OH
Summary
Dedicated, Loyal, and customer-oriented associate. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review, and training in work procedures. I have analytical abilities as well as Microsoft Office and Presentation capabilities. My analytical abilities came from taking a political analysis course. Along with verbal and communication abilities. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational, and communication skills.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Eastern Michigan REC IM
08.2023 - Current
- Customer service skills
- Directing students to correct areas
- Checking in students and items to students
- Signing up memberships.
- Resolved customer problems and complaints.
- Answered multi-line phone systems and transferred callers to appropriate department or staff member.
Opinion Writer
Eastern Echo
08.2022 - Current
- Developed journalism writing skills
- Paying attention to detail
- Opinion writer
- Movie Reviewer
- Understanding how to write non-biased articles
- Having time management for deadlines.
- Analyzed reader feedback to continuously improve writing style and adapt topics according to audience preferences.
- Collaborated with editors and other staff members to refine story angles and content.
Sales Associate
TJ Maxx & Homegoods
12.2017 - 08.2023
- Managed inventory and stock
- Trained incoming employees on sales floor and jewelry
- remained calm and professional in stressful circumstances when dealing with unhappy customers
- Experience with CRM and MPOS software
- Worked collaboratively with a team of sales associates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Social Marketing Recruiter
Cutco
08.2021 - 01.2022
- Developed strong verbal and written communication skills
- Networked and acquired team of incoming employees
- Communicating with executives via phone in a highly professional manner
- Prescreened potential applicants for minimum qualifications
- Increased placements by more than 20 percent year over year.
Education
Bachelor of Science - Public Law and Judicial Politics
Eastern Michigan University
Ypsilanti, MI05.2025
High School Diploma -
North Ridgeville High School
North Ridgeville, OH05.2021
Skills
- Communication
- Academic Writing
- Political Analysis
- Time Management
- Problem-Solving
- Active Listening
- Analytical Thinking
- Customer Service
- Legal Research and Legal citation
- Legal writing
- Report Writing
- Critical Thinking
- Legal and Court Processes
Languages
Arabic
Elementary
Timeline
Front Desk Receptionist
Eastern Michigan REC IM
08.2023 - Current
Opinion Writer
Eastern Echo
08.2022 - Current
Social Marketing Recruiter
Cutco
08.2021 - 01.2022
Sales Associate
TJ Maxx & Homegoods
12.2017 - 08.2023
Bachelor of Science - Public Law and Judicial Politics
Eastern Michigan University
High School Diploma -
North Ridgeville High School
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