Teresa Catron
Vernal,UT
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Alyeska Resort
Girdwood, AK
05.2010 - 08.2010
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Resource Aide
Logan High School
Logan, UT
08.2008 - 05.2010
- Provided one-on-one tutoring sessions for struggling students, leading to improved understanding and test scores.
- Maintained smooth transitions, arrivals, departures and lunch periods. Made sure troubled teens on a strict probation got from one class to the next.
- Helped teachers with monitoring, behavioral control and activities.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Oversaw class of students in absence of instructor.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Alerted instructor to student behavior or issues requiring intervention.
Education
Bachelor Of Science - Family Life Studies
Utah State University
Logan, UT05.2012
High School Diploma -
Logan High School
Logan, UT05.2007
Skills
- Student engagement
- Collaborative learning
- Time management
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Relationship building
- Team building
- Professionalism
- Student mentoring
Timeline
Front Desk Receptionist
Alyeska Resort
05.2010 - 08.2010
Resource Aide
Logan High School
08.2008 - 05.2010
Bachelor Of Science - Family Life Studies
Utah State University
High School Diploma -
Logan High School