Jenna Hailey Jones
Marina,CA
Summary
Dedicated hospitality professional who enjoys creating positive guest experiences and helping operations run smoothly. Adaptable, dependable, and team-oriented, with strong communication skills and the ability to stay organized in busy environments.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Food Runner/ QA
Chili’s
Salinas, CA
03.2023 - Current
- Duties included, delivering food and beverages promptly to tables, ensuring customer satisfaction and timely service.
- Collaborated with kitchen staff to communicate orders and special requests effectively.
- Assisted servers in expediting orders during peak hours, enhancing overall workflow efficiency.
- Trained new team members on restaurant protocols and best practices for food delivery.
Gate Attendant
Tehama
Carmel, CA
06.2024 - 03.2026
- Duties include managing the operation of the gates. As well as providing excellent customer service to members and guests.
- Monitored entry and exit of vehicles, ensuring compliance with safety protocols.
- Conducted thorough inspections of vehicles for unauthorized items or hazards.
- Coordinated traffic flow to maintain order and prevent congestion at gate entrance.
- Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
Hostess/To-Go Specialist/Food Expeditor
Noodle Bar
Marina, CA
12.2021 - 09.2022
- Duties included hostess, in-person and phone to-go orders, bagging to-go orders, cleaning tables as well as closing procedures.
- Managed guest seating arrangements to optimize flow and minimize wait times.
- Coordinated with kitchen staff to ensure timely order delivery and enhance dining experience.
On Call Child Care for infants
Celebration Church Salinas
01.2019 - 12.2021
- Worked effectively in fast-paced environments.
- Supervised children during activities, ensuring safety and engagement.
- Collaborated with parents to address children's developmental needs and concerns.
- Maintained a clean and organized environment conducive to learning and play.
Education
High School -
North Salinas High School
05-2023
Psychology
Hartnell Community College
Salinas05-2027
Skills
- Excellent time management
- Computer skills
- Quick learner
- Teamwork and collaboration
- Sense of urgency
- Hospitality service expertise
- Safe food handling
- Strong work ethic
Certification
- Careersafe
- Servsafe
Timeline
Gate Attendant
Tehama
06.2024 - 03.2026
Food Runner/ QA
Chili’s
03.2023 - Current
Hostess/To-Go Specialist/Food Expeditor
Noodle Bar
12.2021 - 09.2022
On Call Child Care for infants
Celebration Church Salinas
01.2019 - 12.2021
High School -
North Salinas High School
Psychology
Hartnell Community College