Jenna Hartsgrove
Stuart,Florida
Summary
Motivated student pursuing degree in organizational management ready to explore real-world work environments. Successful at serving customers in fast-paced establishments. Offers record of academic achievement and demonstrated skill in following instructions.
Overview
6
6
years of professional experience
Work History
Private Nanny
Self-employeed
05.2021 - Current
- Oversee the health, wellness, and social needs for 2-3 children
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Built positive and nurturing environments to support child social and emotional growth.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Hostess
Spritz City Bistro
03.2019 - 04.2021
- Warmly greeted guests and escorted guests to their assigned tables seating around 200 people per shift
- Coordinated with the waitstaff, kitchen, and managers to ensure that each guest was assigned and satisfied with their services
- Swiftly and gently addressed any customer concerns or complaints, escalating to management when needed
- Coordinated 25-50 reservations per shift through phone and OpenTable platform.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Cashier
Winn-Dixie
07.2018 - 10.2018
- Provided customer service to 100+ customers per shift
- Warmly welcomed every guest into the store and offered advice on products and help with finding merchandise
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Organizational Management B.A -
Indian River State College
Ft. Pierce, Florida12.2024
Associates in Arts -
Indian River State College
Ft. Pierce, Florida07.2022
High School Diploma -
Jensen Beach High School
Jensen Beach, Florida07.2020
Skills
- Organization
- Time management
- Customer Service
- Quick Learner
- Familiar with Microsoft 360
- Ample verbal and written communication skills
Timeline
Private Nanny
Self-employeed
05.2021 - Current
Hostess
Spritz City Bistro
03.2019 - 04.2021
Cashier
Winn-Dixie
07.2018 - 10.2018
Organizational Management B.A -
Indian River State College
Associates in Arts -
Indian River State College
High School Diploma -
Jensen Beach High School