Jenna Hendrickson
Goodwill Industries Of North Louisiana
Shreveport,LA
8
years of professional experience
Dynamic professional with a proven track record at Goodwill Industries, excelling in sorting and evaluating donations while enhancing team efficiency. Recognized for exceptional customer service and attention to detail, I leverage strong data entry skills to create compelling online listings, driving sales and improving workflow in fast-paced environments.
Work History
Ecommerce Processor
5 Months- Sorted, categorized, and evaluated incoming donations for resale.
- Assisted team members in streamlining workflow to improve efficiency in processing areas.
- Supported colleagues by completing assigned tasks to contribute to team goals.
- Captured images of donated goods for online sale.
- Developed comprehensive listings for website.
- Assisted with packaging and shipping of sold items.
Administrative Assistant
1 Year 7 Months- Managed daily office operations, ensuring smooth workflow and communication among departments.
- Assisted in scheduling appointments and meetings, optimizing time management for team members.
- Maintained organized filing systems, improving document retrieval efficiency and accuracy.
- Supported inventory management by tracking supplies and placing orders as necessary.
- Prepared correspondence and reports, enhancing professional communication with clients and vendors.
Sales Associate
2 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through systematic stock management and replenishment.
- Operated cash register, processed transactions, and managed customer payments efficiently.
- Collaborated with team members to achieve daily sales goals and improve performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Crew Member
3 Months- Prepared and served food items efficiently during peak hours.
- Maintained cleanliness and organization of workstations to ensure food safety standards.
- Collaborated with team members to deliver exceptional customer service experiences.
- Operated point-of-sale systems for accurate order processing and cash handling.
- Worked front counter, drive-thru and other areas.
Cashier
3 Years 3 Months- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained accurate cash drawer, ensuring daily reconciliation of funds.
- Assisted customers with inquiries and provided product information to enhance service experience.
- Collaborated with team members to improve workflow and reduce wait times during peak hours.
- Implemented best practices for inventory management, contributing to stock availability and organization.
- Trained new cashiers on POS operations and customer service protocols to ensure consistency in service delivery.
- Ensured compliance with safety regulations while handling cash and operating equipment effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma
Skills
Attention to detail
Teamwork and collaboration
Customer service
Data entry experience
Multitasking and organizing
Sorting and packaging
Product inspection
Proficient in software
Heavy lifting
Timeline
Ecommerce Processor
Goodwill Industries Of North Louisiana
10.2025 - 03.2026Read More
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