Marcus Clayton
Newport News,VA
Summary
Qualified Laborer familiar with resource allocation and production methods. Dependable and hard-working Laborer with more than 7 years in the construction industry. Thrives in a fast-paced environment and works to complete projects quickly and efficiently.
Overview
20
20
years of professional experience
Work History
Ecommerce Business
Ebay Classifieds
2016.08 - Current
- Fostered strong relationships with vendors and suppliers streamlining processes and optimizing inventory management practices.
- Conducted regular competitive analysis to stay informed of industry trends, opportunities for growth, and potential threats.
- Maintained budget control across various digital channels ensuring optimal allocation of resources based on campaign performance metrics.
- Improved website usability by conducting user research, analyzing feedback, and making necessary updates.
- Conducted market research to identify new opportunities and target markets.
- Utilized Google AdWords and Facebook Ads Manager to create targeted paid advertising campaigns that drove traffic and conversions on website.
Customer Service Representative
Vacation Village Resorts
072014 - 062016
- Received outbound sales representative Employee 2014 to 2015
- Trainer for new employees throughout year of 2014 to 2015.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Responded to customer requests for products, services, and company information.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Laborer
Army& Air Force Exchange
2016.04 - 2016.11
- Continually cleaned work areas and equipment
- Assisted store workers with stocking items, lifting heavy boxes
- Stocked spirits, wine, beer, and liquor on shelves and in warehouse
- Assisted in keeping records of all damaged and expired items
- Stocked items on appropriate shelves on inventory days
- Assisted in maintaining shelves and stocking in cooler, ice box, and soft drinks.
- Stocked 100 Boxes Per Day
- Worked and emptied 12 Trash Boxes per day
- Keep Track of 100 boxes on floor and Inventory
- Maintained organized and clean work areas at all times on job sites.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
Structural Welding
Northrop Grumman
2003.09 - Aug2011
- Led crew of 5 general shipyard laborers
- Received higher union starting pay grade based on previous trade knowledge and experience.
- Managed time efficiently in order to complete all tasks within deadlines.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
Laborer Fire Watch
Northrop Gruman
2003.09 - 2011.04
- Build and install iron or steel girders and 20 Heater Bars Per Day
- Welded 10 structural joints using Flux core, Mig, and Stick
- Assist other departments with pulling cables 10 Per Day
- Unload and stack steel
- Attach cables to steel and then to crane
- Hoist steel into place in framework
- Position steel with connecting bars and spud wrenches
- Work with drift pins to align holes in steel with framework holes
- Unload and stack steel 5 Per Day
- Attach cables to steel and then to crane.
- Supported positive work environment through active participation in safety meetings, training sessions, and team-building activities.
- Tested welding and safety equipment to check performance.
- Prepared welding equipment to perform advanced welding work.
- Reviewed work plans and blueprints to ascertain all requirements for project.
- Demonstrated adaptability by successfully completing challenging projects that required diverse welding methods and materials expertise.
- Performed thorough inspections of completed welds, ensuring adherence to design specifications and high-quality workmanship.
Education
High School Diploma -
New Horizons School of Trade
13400 Woodside Ln, Newport News, VA 2360806.1996
High School Diploma - History
Phoebus High School
Hampton, Virginia01.1997
Skills
- Detail-oriented
- Friendly and hardworking
- Heavy Lifting
- Hand-Eye Coordination
- Pay Attention Safety
- Occupational Safety and Health Administration Certified (OSHA)
- Vehicle Unloading and Loading
- Attention to Detail
- Welding abilities
- Recordkeeping abilities
- Site Condition Assessment
- Scaffolding Assembly and Disassembly
- Trash Collection
- Hand and Power Tool Operation
Accomplishments
- Northrop Grumman, Led a crew of 5 general shipyard laborers. Received higher union starting pay grade based on previous trade knowledge and experience.
- Vacation Village Resorts, Received outbound sales representative of the year 2014 to 2015. Trainer for new employees throughout the year of 2014 to 2015.
Timeline
Ecommerce Business
Ebay Classifieds
2016.08 - Current
Laborer
Army& Air Force Exchange
2016.04 - 2016.11
Structural Welding
Northrop Grumman
2003.09 - Aug2011
Laborer Fire Watch
Northrop Gruman
2003.09 - 2011.04
Customer Service Representative
Vacation Village Resorts
072014 - 062016
High School Diploma -
New Horizons School of Trade
High School Diploma - History
Phoebus High School
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