Jenna Herzinger
Lubbock,TX
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Head Kennel Technician
Paws To Claws Veterinary Care
08.2023 - 08.2024
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Sales Associate
TJX Companies
10.2021 - 06.2023
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Science - Animal Science
Texas Tech University
Lubbock, TX05-2028
High School Diploma -
Magnolia High School
Magnolia, TX05-2024
Skills
- Staff management
- Animal nutrition
- Compassion and empathy
- Animal monitoring
- Brand promotion
- Excellent people skills
Timeline
Head Kennel Technician
Paws To Claws Veterinary Care
08.2023 - 08.2024
Sales Associate
TJX Companies
10.2021 - 06.2023
Bachelor of Science - Animal Science
Texas Tech University
High School Diploma -
Magnolia High School
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