Jenna Higgins
Vista,CA
Summary
Dedicated Associate Marriage and Family Therapist with two years of experience providing compassionate and effective therapy in residential settings for foster youth. Specialized expertise in substance use counseling, behavioral modification, family dynamics, and group therapy facilitation. Proven ability to create supportive therapeutic environments that foster healing and growth. Skilled in conducting comprehensive assessments, developing personalized treatment plans, and implementing evidence-based interventions to address complex emotional and behavioral challenges. Committed to empowering clients and families through empathetic guidance and collaborative therapeutic practices
Overview
7
7
years of professional experience
Work History
Program Therapist
Casa De Amparo
06.2022 - Current
- Created and led creative and ARC based group therapy activities to engage youth in learning new communication, coping and relational skills.
- Improved communication among staff, clients, and families through clear documentation of therapy sessions and progress updates.
- Implemented cognitive-behavioral techniques to address maladaptive thought patterns contributing to emotional distress or functional impairment in daily life activities.
- Designed creative therapeutic activities that engaged clients in meaningful self-reflection and personal growth experiences.
Member Services Manager
Lakehouse Hotel and Resort
07.2020 - 11.2024
- Manage executive schedules and coordinate executive communications with members and staff
- Manage billing and recreational memberships for 2500 members
- Oversee recreational office shifts and ensure effective communication throughout
- Respond quickly to all member complaints in a caring, friendly and professional manner, consistently follow up to ensure member satisfaction meets and exceeds our service standards.
Legal Assistant
Bremer Whyte Brown & O'Meara, LLP
05.2019 - 03.2020
- Managed attorney phone lines and served as liaison between clients and attorneys
- Ensured legal documents were processed in a timely and efficient manner in compliance with regulations
- Prepared and filed legal documents with appropriate courts
- Managed attorney calendars and scheduled trials, conferences and hearings.
Au Pair/ Family Assistant
Baeumler Family
06.2018 - 07.2018
- Established children's schedules balancing rest, learning and play
- Facilitated the completion of homework and special assignments to support academic performance
- Prepared lesson plans and created home-school activities to facilitate engaging learning experiences
- Performed light housekeeping and prepared nutritious meals
- Coordinated children's wardrobe to fulfill needs of filming schedules.
San Diego Probation Department Intern
Breaking Cycles Reflection
09.2017 - 05.2018
- Collaborated with law enforcement, child welfare organizations and district attorneys to establish individual life plans
- Assessed client needs based on individual needs in accordance with social and restorative justice best practices
- Monitored interactions of youth offenders with associates and friends
- Supervised youth during transportation to the train station, excursions, and juvenile hall.
Education
Masters of Arts in Marriage, Couples and Family Therapy -
The Chicago School of Professional Psychology
San Diego, CA07.2023
Bachelor of Arts in Criminology and Justice Studies -
California State University San Marcos
San Marcos, CA05.2019
Skills
- Legal Research
- Conflict Resolution
- File and Record Management
- Treatment Plan Development
- Anxiety Management
- Child and Adolescent Therapy
- Mental Health Assessment
- Behavior Modification
- Sexual Health Education
- Group therapy facilitation
- Anger Management Strategies
- Substance Abuse Counseling
References
- Emily Morgan, (858)-231-3544
- Scott Hoy, (619)-569-0867
- Frank Iannuzzi, (760)-815-4539
Timeline
Program Therapist
Casa De Amparo
06.2022 - Current
Member Services Manager
Lakehouse Hotel and Resort
07.2020 - 11.2024
Legal Assistant
Bremer Whyte Brown & O'Meara, LLP
05.2019 - 03.2020
Au Pair/ Family Assistant
Baeumler Family
06.2018 - 07.2018
San Diego Probation Department Intern
Breaking Cycles Reflection
09.2017 - 05.2018
Masters of Arts in Marriage, Couples and Family Therapy -
The Chicago School of Professional Psychology
Bachelor of Arts in Criminology and Justice Studies -
California State University San Marcos
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