Jenefer Vega
Poway,CA
Summary
Dynamic leader with staff training and crisis management at Casa De Amparo. Excelled in staff mentoring, ensuring safety, and fostering professional growth. Skilled in behavioral support and safety monitoring, adept at resolving conflicts and promoting positive outcomes. Demonstrates exceptional decision-making and problem-solving abilities, enhancing team efficiency and resident well-being.
Overview
8
8
years of professional experience
Work History
Supervisor
Casa De Amparo
08.2021 - Current
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
- Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
- Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Resolved conflicts between residents effectively using de-escalation techniques while maintaining a calm demeanor in stressful situations.
- Implemented behavior management strategies for positive outcomes in challenging situations.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
Cashier
Walter Anderson Nursery
03.2017 - 07.2021
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
Education
Bachelor of Arts - Criminal Justice
Cal State University Bakersfield
Bakersfield, CA11-2022
Skills
- Staff Training and mentoring
- Staff Management
- Decision-Making
- Crisis Intervention
- Behavioral support
- Safety Monitoring
- Problem-solving abilities
- First-aid and CPR
- Crisis Management
- Behavioral Management
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Casa De Amparo
08.2021 - Current
Cashier
Walter Anderson Nursery
03.2017 - 07.2021
Bachelor of Arts - Criminal Justice
Cal State University Bakersfield
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