Jenna Howard
Hayden,AL
Summary
I am a firecracker running a single mother household with three boys while completing my bachelors in Healthcare Management.
I am comfortable working both within a team and also independently. My daily goal is to complete tasks to the best of my ability while leaving others feeling seen and heard. My positivity, motivating spirit, empathy and professionalism stand out in my work making me a great team player within any company.
Overview
22
22
years of professional experience
Work History
CNA
Always Best Care
01.2022 - Current
- Psych/suicide watch, dementia care, Contractor with UAB & private clients
Scheduling Specialist Coordinator
Grandview Heath - OBGYN
12.2024 - 03.2025
- Left due to relocation
Substitute Teacher
Blount County School System
01.2018 - 01.2025
Neurology - CCMA
University of Alabama Health Services Foundation
01.2023 - 01.2024
- (left due to another opportunity for more experience)
Consultant, Recruiter & Carrier
Caring Hearts Surrogacy
01.2014 - 01.2024
- Recruited surrogates and guided them through the surrogacy process; second-time gestational carrier.
Mortgage Loan Processing Assistant Remote, Administrative Assistant- Remote
Cascade Financial Services
07.2021 - 12.2022
- Was laid off due to financial downturn of the company.
Patient Encounter Specialist, front desk
UAB Medicine
03.2020 - 07.2021
- (left due to having a Preemie baby with special needs)
Credit Cards and Loan Specialist
Navy Federal Credit Union
01.2008 - 01.2010
- (Left due to 2 car accidents in 2010)
- Loan and Credit Card Applications
Store Manager and Barista
Mojo’s Coffee Shop
01.2004 - 01.2008
- Managed the store, trained new employees, shopped for inventory, stocked inventory, performed employee meetings, managed employee schedules, created menus, and decorated the shop, managed marketing, website, HR hiring and termination, schedules and payroll. Closed and brought proceeds to the bank.
Front Desk Reservations
Caribe Resort
01.2004 - 01.2008
- Showed units to prospective renters or buyers, took reservations in person and on the phone, opened and closed front desk office, trained employees on computer systems and phone.
Education
Associate of Applied Science - Healthcare Management
Waldorf University
Forest City, IARealtor student - undefined
Real Estate Classes RE/MAX
11.2025
Certification - CCMA
National Healthcare Association NHA
05.2025
CEO Doula - undefined
Bama Doula Services
01.2023
Completed Training - Prenatal/Childbirth/Post Partum; Breastfeeding and Lactation Coach
Birth Well Partners of Birmingham
01.2019
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Basic life support
- End-of-life care
- Emergency response
- Clinical documentation
- Medication administration
- Multitasking and organization
- Team collaboration
- Active listening
- Flexibility and adaptability
- Patient advocacy
- Bedside manner
- Compassionate
Emergency Contact
Brian Moran – C Spire: 205-566-0994
Timeline
Scheduling Specialist Coordinator
Grandview Heath - OBGYN
12.2024 - 03.2025
Neurology - CCMA
University of Alabama Health Services Foundation
01.2023 - 01.2024
CNA
Always Best Care
01.2022 - Current
Mortgage Loan Processing Assistant Remote, Administrative Assistant- Remote
Cascade Financial Services
07.2021 - 12.2022
Patient Encounter Specialist, front desk
UAB Medicine
03.2020 - 07.2021
Substitute Teacher
Blount County School System
01.2018 - 01.2025
Consultant, Recruiter & Carrier
Caring Hearts Surrogacy
01.2014 - 01.2024
Credit Cards and Loan Specialist
Navy Federal Credit Union
01.2008 - 01.2010
Store Manager and Barista
Mojo’s Coffee Shop
01.2004 - 01.2008
Front Desk Reservations
Caribe Resort
01.2004 - 01.2008
Realtor student - undefined
Real Estate Classes RE/MAX
Certification - CCMA
National Healthcare Association NHA
CEO Doula - undefined
Bama Doula Services
Completed Training - Prenatal/Childbirth/Post Partum; Breastfeeding and Lactation Coach
Birth Well Partners of Birmingham
Associate of Applied Science - Healthcare Management
Waldorf University