Jenna Jordahl
Longview,TX
Summary
Committed job seeker with a history of meeting and exceeding company needs. Highly dedicated, upbeat, and loves to learn. Brings a consistent positive attitude and offers fantastic customer service. Responsible, motivated, and works very well under pressure.
Overview
7
7
years of professional experience
Work History
Golf Pro Shop Assistant
Big Canyon Country Club
Newport Beach, CA
06.2018 - 12.2024
- Greeted customers and answered their questions regarding the golf course and pro shop.
- Assisted in stocking shelves with new merchandise, such as golf clubs and apparel.
- Organized inventory of products to ensure accurate record keeping.
- Performed light cleaning duties within the pro shop area on a daily basis.
- Created promotional materials to advertise upcoming events at the golf course.
- Handled incoming phone calls from current or prospective members of the facility.
- Assisted with organizing tournaments and special events held at the golf course.
- Operated cash register accurately and efficiently to complete transactions quickly.
- Resolved customer issues courteously while maintaining a professional demeanor.
- Communicated regularly with management regarding any changes or updates needed.
Card Room Attendant
Big Canyon Country Club
Newport Beach
01.2020 - 12.2022
- Greeted customers, answered questions and provided assistance to patrons regarding locker rental.
- Inspected and maintained cleanliness of facility, including locker rooms, showers and restrooms.
- Organized and stocked supplies in each locker room.
- Assisted with setting up special events such as tournaments or leagues in the locker room area.
- Responded to customer complaints promptly and professionally.
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Informed customers of daily specials and menu changes.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Brought food and beverages to the table in a timely manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
Janitorial Assistant
Jansan Solutions
Huntington Beach
07.2018 - 03.2019
- Swept and mopped floors in high-traffic areas.
- Cleaned and sanitized bathrooms, sinks, countertops, and mirrors.
- Stocked restrooms with necessary supplies.
- Vacuumed carpets and upholstered furniture.
- Emptied trash receptacles and recycling bins.
- Performed routine maintenance tasks on cleaning equipment.
- Disinfected surfaces using appropriate chemicals and materials.
- Cleaned windows, walls, ceilings, doors, door frames, baseboards.
Education
Associate of Arts - Liberal Arts And General Studies
Orange Coast College
Costa Mesa, CA06-2019
High School Diploma -
Edison High School
Huntington Beach, CA06-2017
Skills
- POS System Operation
- Merchandising Strategies
- Event Planning Assistance
- Upselling strategies
- Communication abilities
- Product Knowledge
- Inventory Management
- Customer Assistance
- Attention to Detail
- Professionalism
- Interpersonal Communication
- Multitasking
Timeline
Card Room Attendant
Big Canyon Country Club
01.2020 - 12.2022
Janitorial Assistant
Jansan Solutions
07.2018 - 03.2019
Golf Pro Shop Assistant
Big Canyon Country Club
06.2018 - 12.2024
Associate of Arts - Liberal Arts And General Studies
Orange Coast College
High School Diploma -
Edison High School
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