- Languages: English — Fluent
- Spanish — Intermediate
Jenna Kay
Mount Laurel,NJ
Summary
Organized and customer-focused sales professional with nearly 10 years of experience across retail, automotive, and hospitality industries. Experienced in team leadership, office administration, scheduling, customer service, and sales support. Known for strong communication, attention to detail, and an uplifting attitude!
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Harley Davidson Angel
Harley Davidson Inc
Langhorne, PA
04.2026 - Current
- Promotional model/bartender for various events
- Dealership representation; the "face" of Stars & Stripes Harley Davidson
- Assisting staff during major rallies, community gatherings or promotional shoots
- Interact with customers, building energy and sharing enthusiasm for the Harley Davidson lifestyle
Bartender
Trenton Polish American Democratic Club
Trenton, NJ
10.2025 - Current
- Part-time, working on an "as needed" basis
- Mix and serve basic alcoholic drinks as well as non-alcoholic drinks
- Maintains bar area cleanliness and morale
- Cash handling with POS systems and customer service
- Inventory control
Lead Sales Supervisor
Norman's Hallmark
Medford, NJ
08.2020 - Current
- Lead daily sales-floor operations, cash handling, inventory documentation, shipments, and store organization.
- Train new hires on upselling, cross-selling, suggestive selling, and customer-service practices.
- Prepare schedules, assign team responsibilities, and support interviewing and employee transitions.
- Monitor sales and register activity, reconcile discrepancies, and use customer feedback to improve service.
- Coordinate seasonal floor changes, including merchandising resets and store maintenance projects.
Take-Out Specialist
Anthony's Coal Fired Pizza
Mount Laurel, NJ
02.2020 - 03.2020
- Processed customer orders, payments, and credit-card transactions while maintaining accurate service.
- Prepared menu items according to established recipes and maintained a clean, organized work area.
- Provided prompt customer service in a fast-paced restaurant environment.
Retail Sales Associate
Rally House
Moorestown, NJ
07.2019 - 11.2019
- Provided customer service, handled sales and refunds through POS, and resolved customer questions.
- Stocked merchandise, organized displays, and promoted products and store promotions through social media.
Automotive Office Assistant
Cottman Transmission
Maple Shade, NJ
07.2017 - 02.2019
- Handled incoming calls, customer questions, scheduling support, and office communications.
- Created repair estimates from labor times and parts lists and maintained organized records.
- Coordinated with technicians and maintained inventory of automotive parts and supplies.
Restaurant Host / Server / To-Go Specialist / Barback
Applebee's
Mount Laurel, NJ
07.2018 - 01.2019
- Supported high-volume service, guest seating, food running, table clearing, and beverage service.
- Communicated with kitchen and service teams to keep orders and guest requests moving efficiently.
Education
Completion - Combo Pipe Welding
Elite Welding Training & Testing
Mickleton, NJ02.2026
NJ Real Estate Certificate - undefined
Colibri Real Estate School
03.2023
High School Diploma - undefined
Lenape High School
06.2020
Skills
- Team Leadership
- Sales & Upselling
- Customer Service
- Inventory Management
- Scheduling
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
Certification
NJ Real Estate Certificate | Colibri Real Estate School | Mar 2023
ADDITIONAL
Awards
Award: Lenape Track & Field Spirit Award — May 2019
ADDITIONAL
- Languages: English — Fluent
- Spanish — Intermediate
- Award: Lenape Track & Field Spirit Award — May 2019
Timeline
Harley Davidson Angel
Harley Davidson Inc
04.2026 - Current
Bartender
Trenton Polish American Democratic Club
10.2025 - Current
Lead Sales Supervisor
Norman's Hallmark
08.2020 - Current
Take-Out Specialist
Anthony's Coal Fired Pizza
02.2020 - 03.2020
Retail Sales Associate
Rally House
07.2019 - 11.2019
Restaurant Host / Server / To-Go Specialist / Barback
Applebee's
07.2018 - 01.2019
Automotive Office Assistant
Cottman Transmission
07.2017 - 02.2019
High School Diploma - undefined
Lenape High School
NJ Real Estate Certificate - undefined
Colibri Real Estate School
Completion - Combo Pipe Welding
Elite Welding Training & Testing