Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Kolb

Royal Palm Beach,FL

Summary

Goal-driven, compassionate, accountable professional with several years experience. Flexible and understanding to the needs of customers. Collaborates well with colleagues to achieve common goals. A self-starter with problem-solving skills. Team leader and a team player.

Overview

7
7
years of professional experience

Work History

Account Administrator

RN Network
09.2021 - 11.2024
  • Collaborated with cross-functional teams to support the achievement of company goals.
  • Handled Projects (Joint commission clean up, payment term updates, location clean up, entire system clean up
  • Audits contracts,Amendments, and Addendums
  • Trained employees on account administration procedures
  • Enhanced client satisfaction with timely resolution of inquiries and effective communication.

Live-Out Nanny

Private Family
08.2017 - 09.2021
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Resolved conflicts between siblings or peers under 10 years of age by employing effective problem-solving techniques promoting harmonious relationships.
  • Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
  • Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
  • Implemented creative learning opportunities to enhance cognitive growth through arts and crafts projects.

Receptionist

Fort Lauderdale Collection
06.2018 - 08.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Delegated in-house assignments to the appropriate association
  • Processed accounts payable and accounts receivable

Education

Associate of Arts -

Palm Beach State College
Lake Worth, FL
08.2021

High School Diploma -

Seminole Ridge High School
Loxahatchee Groves, FL
05.2018

Skills

    Problem-solving

    Critical thinking

    Flexibility

    Team player

    Team leader

    Organized

    Attention to Detail

    Responsibility

    Self motivated

    Emotional Intelligence

    Microsoft user (powerpoint, excel, word)

Timeline

Account Administrator

RN Network
09.2021 - 11.2024

Receptionist

Fort Lauderdale Collection
06.2018 - 08.2021

Live-Out Nanny

Private Family
08.2017 - 09.2021

Associate of Arts -

Palm Beach State College

High School Diploma -

Seminole Ridge High School

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Jenna Kolb