Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Kraemer

Fort Lauderdale

Summary

Detail-oriented Data Entry Specialist with exemplary customer service, fantastic multitasking skills, and effective communication skills. Demonstrated organizational and time management skills to ensure timely completion of tasks.

Overview

9
9
years of professional experience

Work History

Ramp Hostess

Banyan Air Service
09.2023 - 01.2024
  • Enhanced customer satisfaction by promptly greeting passengers and crew.
  • Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
  • Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.

Server

411 South Bar And Grill
01.2021 - 06.2023
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Adapted service based on customer requests and kitchen readiness.

Certified Nursing Assistant

Pride TLC
02.2015 - 10.2020
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Cared for an average of 40 patients in an assisted living facility, delivering high-quality, and efficient support to meet all needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

Physical Education

University of Wisconsin - Stevens Point
Stevens Point, WI

Skills

  • Event Planning
  • Complex Problem-Solving
  • Guest Relations
  • Effective Time Management

Timeline

Ramp Hostess

Banyan Air Service
09.2023 - 01.2024

Server

411 South Bar And Grill
01.2021 - 06.2023

Certified Nursing Assistant

Pride TLC
02.2015 - 10.2020

Physical Education

University of Wisconsin - Stevens Point

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Jenna Kraemer