Jenna Lee
Suwanee,GA
Summary
Quick and easy to train for a seamless fit into the workspace, providing 7 years of different lab work experiences. Committed to achieve goals and leads by example.
Overview
8
8
years of professional experience
Work History
Laboratory Technician
Boehringer Ingelheim Animal Health
Gainesville, GA
03.2024 - Current
- Ability to lead a small team of 8-11 technicians, delegating tasks, and making executive decisions required
- Operated laboratory equipment with sterility on a daily basis
- Proficient in using SAP software for carrying out tasks such as material movement and using Excel for logging in data
- Collaborated with candor to the team of technicians and supervisors for open communication on issues and how to proceed
- Led by example following SOP (standard operation procedures) to train new technicians
- Practiced good documentation skills on paperwork at all times ensuring all information is correct and concurrent
Dental Lab Assistant
Renaissance Dental Lab
Suwanee, GA
08.2018 - 01.2023
- Assessed impressions thoroughly to determine the need for special accommodations.
- Utilized materials efficiently, minimizing product waste and optimizing time. Managed time effectively during pour-ups to ensure top-quality products.
- Maintained cleanliness throughout each stage of the process, ensuring clear outcomes and expedited shift closure.
- Provided training to dental laboratory bench workers, guiding them in performing tasks effectively and offering memorization techniques for detailed procedures.
Cashier
Publix
Suwanee, GA
07.2019 - 07.2022
- Addressed customer complaints effectively, ensuring high satisfaction levels.
- Managed cash transactions, ensuring accuracy in cash, check, and credit card handling.
- Demonstrated flexibility by working additional shifts to support the store during employee shortages.
- Enhanced sales of promoted products through effective recommendations.
- Completed cross-training in various departments like grocery and bakery to gain a comprehensive understanding of store operations.
Hostess
Fumi Hibachi and Sushi
Duluth, GA
02.2019 - 07.2019
- Managed multiple tasks including seating, table bussing, and fulfilling chef/waiter requests.
- Handled reservations and to-go orders efficiently, both in-person and via phone.
- Provided accurate wait time estimates for large parties of up to 50 people.
- Addressed customer inquiries regarding operating hours, seating arrangements, and menu details.
- Resolved complaints promptly to ensure customer satisfaction and maintain a smooth workflow.
- Worked well under pressure performing multiple tasks delegated
Education
Bachelor of Science - Biology
Georgia State University
Atlanta05-2023
Skills
- Leadership
- SAP and Excel Software Proficiency
- Good Documentation Practices
- Sterile Technique
- Receptive Communication
- Positive Attitude
- Flexibility and Adaptability
- Customer Service
Timeline
Laboratory Technician
Boehringer Ingelheim Animal Health
03.2024 - Current
Cashier
Publix
07.2019 - 07.2022
Hostess
Fumi Hibachi and Sushi
02.2019 - 07.2019
Dental Lab Assistant
Renaissance Dental Lab
08.2018 - 01.2023
Bachelor of Science - Biology
Georgia State University