Jenna L. Gregorka
Honomu,USA
Summary
Utilized strong communication and interpersonal skills to clarify financial needs, goals, and options for clients, adapting quickly to diverse situations as a military spouse.
Overview
10
10
years of professional experience
Work History
Pre School Teacher/ Toddler
USCG Child Development Center
Petaluma
05.2024 - 06.2025
- Developed and implemented engaging lesson plans aligning with early childhood education standards.
- Fostered a nurturing environment that promoted social, emotional, and cognitive development in preschool children.
- Collaborated with parents to support children's learning and address developmental needs effectively.
- Mentored new teachers on best practices for classroom management
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress
- Implemented engaging activities to foster children's creativity and learning.
Tri-Site Relationship Banker
Citizens Bank
Bristol, RI
07.2020 - 06.2023
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Developed and maintained strong client relationships, enhancing customer satisfaction and loyalty.
- Oversaw daily branch operations, ensuring compliance with bank policies and regulatory requirements.
Teller Service Representative
Wells Fargo & Company
Sacramento, CA
08.2016 - 06.2020
- Sourced and qualified sales opportunities, directing customers to branch partners in financial services.
- Executed precise, high-volume money counting utilizing both manual and automated methods.
- Facilitated customer education on effective utilization of banking website and mobile applications.
- Managed telephone inquiries regarding checking and savings accounts, loans, and lines of credit.
- Ensured accuracy in maintaining customer transaction records in compliance with bank procedures.
- Facilitated training sessions for new tellers on policies and procedures.
- Cultivated comprehensive understanding of bank products and services to deliver tailored recommendations to clients.
- Facilitated customer referrals to specialized banking departments for enhanced service delivery.
Supervisor of Operations
Holiday Inn Express Hotel Suites
Seaside, OR
04.2015 - 06.2016
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
Education
High School Diploma - Early Childhood Care And Education
Northwest Career And Technical Academy
Las Vegas, NV06.2013
Skills
I bring strong customer service and communication skills developed through experience in both Child Development financial environments I am attentive, patient, and highly detail-oriented, with the ability to manage multiple responsibilities in fast-paced settings In childcare settings, I prioritize safety, supervision, and positive engagement while supporting early development and maintaining a clean, organized environment In banking environments, I demonstrate accuracy in cash handling and transaction processing, maintain strict confidentiality, and build trusting relationships with customers through professional and friendly service I am dependable, adaptable, and committed to creating positive experiences while working collaboratively as part of a team
Timeline
Pre School Teacher/ Toddler
USCG Child Development Center
05.2024 - 06.2025
Tri-Site Relationship Banker
Citizens Bank
07.2020 - 06.2023
Teller Service Representative
Wells Fargo & Company
08.2016 - 06.2020
Supervisor of Operations
Holiday Inn Express Hotel Suites
04.2015 - 06.2016
High School Diploma - Early Childhood Care And Education
Northwest Career And Technical Academy