Jenna Liberti
Winston-Salem,NC
Summary
Dynamic team player with a proven track record at Ross Dress for Less, adept in promotional knowledge and showcasing empathy towards customer needs. Excelled in elevating customer satisfaction and streamlining inventory management, contributing significantly to team goals. Skilled in time management and complex problem-solving, consistently delivering results beyond expectations.
Overview
4
4
years of professional experience
Work History
Retail Sales Worker
Ross Dress for Less
07.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Assisted with inventory management, ensuring accurate product counts and timely restocking.
- Collaborated with team members to achieve monthly sales goals and improve overall store performance.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Trained new employees on company policies, sales strategies, and merchandise offerings to enhance team performance.
- Engaged in friendly conversation with customer to better uncover individual needs.
Fast Food Worker
Panera Bread
05.2020 - 09.2020
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Assisted with preparing salads and cold food items.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Education
High School Diploma -
West Forsyth High School
Clemmons, NC06-2023
Skills
- Promotional knowledge
- Patience and Empathy
- Store maintenance
- Goal-oriented mindset
- Teamwork
- Time Management
- Complex Problem-Solving
- Reliable team player
- Compassionate
Timeline
Retail Sales Worker
Ross Dress for Less
07.2022 - Current
Fast Food Worker
Panera Bread
05.2020 - 09.2020
High School Diploma -
West Forsyth High School