Jenna Lunsford
Redding,CA
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
2
2
years of professional experience
Work History
Housekeeper /Hotel Front Desk Receptionist
Railroad Park Resort
09.2023 - 02.2025
- Cleaned and sanitized guest rooms to maintain high standards of hygiene and comfort.
- Fostered positive relationships with guests by addressing requests promptly and professionally.
- Organized cleaning supplies and equipment for efficient workflow and safety compliance.
- Reported maintenance issues promptly to ensure prompt resolution for guest satisfaction.
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
Assisted Living Waitress
The Vistas Assisted Living and Memory Care
09.2022 - 09.2023
- Provided attentive customer service in fast-paced dining environment.
- Assisted with menu knowledge to enhance guest dining experience.
- Managed order accuracy through effective communication with kitchen staff.
- Supported team during busy shifts to ensure timely service delivery.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Associate of Science - Biological Sciences
Shasta Community College
Redding, CA12-2024
Skills
- Time mangement
- Housekeeping
- Customer service
- Hardworking
Timeline
Housekeeper /Hotel Front Desk Receptionist
Railroad Park Resort
09.2023 - 02.2025
Assisted Living Waitress
The Vistas Assisted Living and Memory Care
09.2022 - 09.2023
Associate of Science - Biological Sciences
Shasta Community College
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