Punitaben Patel
Austin,TX
Summary
Dedicated front desk professional with proven expertise in customer service and communication. Committed to enhancing guest satisfaction and streamlining operations for optimal efficiency.
Overview
26
26
years of professional experience
Work History
Front Desk Receptionist/Hotel Housekeeper
Express Inn
11.2025 - 01.2026
- Greeted and assisted guests, ensuring a positive first impression of the establishment.
- Managed phone inquiries, providing accurate information about services and reservations.
- Processed check-ins and check-outs efficiently, maintaining guest satisfaction throughout their stay.
- Coordinated with housekeeping to ensure timely room readiness for incoming guests.
Cook
Home Service
05.2013 - 06.2024
- Prepared diverse menus, ensuring high quality and adherence to dietary restrictions.
- Supervised kitchen staff, providing training and fostering a collaborative environment.
- Implemented efficient food preparation techniques, reducing waste and improving service speed.
- Maintained cleanliness and organization of kitchen equipment and workspace per health regulations.
Cashier
Brown Bag
01.2012 - 12.2012
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Managed cash register operations, ensuring balanced cash drawers at end of shifts.
- Maintained cleanliness and organization of checkout area to optimize workflow.
Hotel Manager/ Laundry Attendant/Housekeeper
Jeffersonian Motor Inn
01.2009 - 01.2012
- Oversaw daily operations, ensuring high standards of guest service and satisfaction.
- Implemented staff training programs, enhancing team performance and service quality.
- Developed budgets and financial forecasts, optimizing revenue management strategies.
- Streamlined operational processes, improving efficiency in front desk and housekeeping departments.
Hotel Manager/ Laundry Attendant/Housekeeper
Telstar Inn
01.2008 - 01.2009
- Coordinated marketing initiatives to increase occupancy rates and brand visibility.
- Managed vendor relationships, negotiating contracts for supplies and services to reduce costs.
- Led quality assurance inspections, maintaining compliance with health and safety regulations.
- Fostered a positive workplace culture, enhancing staff retention and morale through engagement initiatives.
Laundromat Attendant
Laundromat
01.2006 - 01.2008
- Operated laundry equipment, ensuring optimal performance and safety compliance.
- Assisted customers with laundry services, providing guidance on machine usage and product selection.
- Maintained cleanliness of facilities, adhering to sanitation standards for a welcoming environment.
- Managed inventory of detergents and supplies, ensuring adequate stock levels for customer convenience.
Catering/ Cook
Home Services
01.2000 - 01.2006
- Prepared and executed diverse menus for large-scale catering events.
- Supervised kitchen staff to ensure adherence to food safety standards.
- Developed streamlined processes to enhance meal preparation efficiency.
- Trained new cooks on culinary techniques and kitchen best practices.
Education
High School Diploma -
Ambika High School
Gadat, India01-1999
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Office organization
Languages
Hindi
Full Professional
Gujarati
Full Professional
Timeline
Front Desk Receptionist/Hotel Housekeeper
Express Inn
11.2025 - 01.2026
Cook
Home Service
05.2013 - 06.2024
Cashier
Brown Bag
01.2012 - 12.2012
Hotel Manager/ Laundry Attendant/Housekeeper
Jeffersonian Motor Inn
01.2009 - 01.2012
Hotel Manager/ Laundry Attendant/Housekeeper
Telstar Inn
01.2008 - 01.2009
Laundromat Attendant
Laundromat
01.2006 - 01.2008
Catering/ Cook
Home Services
01.2000 - 01.2006
High School Diploma -
Ambika High School