Lyssa Kaul
Pinedale
Summary
Dedicated professional with strong customer service skills and a proven ability to engage and support diverse audiences. Committed to enhancing customer experiences and fostering positive relationships.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist/Hotel Housekeeper
Karly Majhanovich
Pinedale, WY
06.2026 - Current
- Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling, optimizing staff availability and client satisfaction.
- Maintained accurate records of guest interactions and transactions in the management system.
Church Volunteer
Duke Edwards
Pinedale, WY
05.2026 - Current
- Enhanced event participation by implementing promotional strategies within the community.
- Greeted guests with bulletins, directions, and friendly conversation.
- Taught Sunday school classes to impart values of faith.
- Supported Sunday school programming by developing creative lesson plans that engaged children in age-appropriate learning activities.
Sales Associate
Kelli Hansen
Pinedale, WY
04.2026 - 08.2026
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of sales floor to attract customers.
- Collaborated with team members to achieve daily sales goals.
- Learned product features and benefits to provide accurate information to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Restaurant Hostess
Cindy Rivezzo
Pinedale, WY
03.2025 - 09.2025
- Greeted and seated guests promptly to enhance overall dining experience.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in training new host staff on customer service protocols.
- Maintained cleanliness and organization of entrance and waiting areas.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Tour Guide Volunteer
Mindy Seehafer
Pinedale, WY
05.2025 - 08.2025
- Developed engaging narratives to enhance visitor experiences during guided tours.
- Assisted in coordinating logistics for tour schedules and group sizes.
- Conducted research on historical sites to provide accurate and informative content.
- Fostered positive relationships with diverse groups of participants, ensuring satisfaction.
Cashier
Wade Hansen
Pinedale, WY
08.2024 - 12.2024
- Processed customer transactions efficiently, ensuring accurate cash handling and balance reconciliation.
- Assisted customers with product inquiries, enhancing overall shopping experience through effective communication.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment for customers.
- Collaborated with team members to manage high-volume periods, demonstrating adaptability in fast-paced settings.
Education
High School Diploma -
Pinedale High School
Pinedale, WYSkills
- Childcare experience
- Flexible schedule
- Children's ministry support
- Training and mentoring
- Visitor greeting
- Email and phone etiquette
- Front of house supply stocking
- Multitasking
- Creative thinking
- Strong work ethic
- Problem-solving
- Public speaking
- Organizational skills
- Customer service and support
Timeline
Front Desk Receptionist/Hotel Housekeeper
Karly Majhanovich
06.2026 - Current
Church Volunteer
Duke Edwards
05.2026 - Current
Sales Associate
Kelli Hansen
04.2026 - 08.2026
Tour Guide Volunteer
Mindy Seehafer
05.2025 - 08.2025
Restaurant Hostess
Cindy Rivezzo
03.2025 - 09.2025
Cashier
Wade Hansen
08.2024 - 12.2024
High School Diploma -
Pinedale High School