Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jenna Malczynski-Darga

Mackinaw City,MI

Summary

Friendly and hardworking team member with history of delivering excellent customer service in busy atmospheres. Strong payment processing and customer engagement skills to promote smooth store operations.

Overview

7
7
years of professional experience

Work History

Cashier

Alice's Kandy & Korn
Mackinaw City, MI
06.2018 - 12.2023
  • Provided excellent customer service while promoting our products.
  • Assisted customers over the phone regarding product information and online shopping.
  • Greeted customers and answered any questions they had about the store's products.
  • Issued receipts, refunds, credits or change due to customers.
  • Packaged and organized products for efficient use of space.
  • Maintained cleanliness of checkout area and rest of the building.

Receptionist, Deckhand

Straits Area Tour Company
Mackinaw City, MI
07.2022 - 10.2023
  • Answered incoming calls, took messages, and answered any questions.
  • Scheduled arrivals of customers.
  • Updated daily log with information about customers joining us.
  • Processed customer payments and returned correct change.
  • Greeted customers and provided them with assistance.
  • Promoted and sold merchandise.
  • Dealt with calls regarding cancellations and refunding smoothly and professionally.
  • Updated and recorded customer information to maintain accounts.

Assistant

Villa at the Bay
Petoskey, MI
06.2017 - 09.2017
  • Assisted with indoor and outdoor activities with residents.
  • Reported any unusual incidents or behaviors to a supervisor immediately.
  • Engaged in activities with residents for wellbeing.
  • Accompanied and assisted residents in getting the things they needed.

Education

High School Diploma -

Petoskey High School
Petoskey, MI
05-2022

Skills

  • Cash Register Operation
  • Customer Assistance
  • Adaptability and Flexibility
  • Organizational abilities
  • Guest inquiries
  • Cleaning and sanitizing
  • Food safety knowledge
  • Professionalism

References

References available upon request.

Timeline

Receptionist, Deckhand

Straits Area Tour Company
07.2022 - 10.2023

Cashier

Alice's Kandy & Korn
06.2018 - 12.2023

Assistant

Villa at the Bay
06.2017 - 09.2017

High School Diploma -

Petoskey High School

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Jenna Malczynski-Darga