Microsoft Office Suite
Jenna Mars
Product Owner
Portland,OR
Summary
Experienced Product Owner excelling in rapid iteration feature delivery with a passion for process efficiency. Detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Innovative problem-solver who is passionate about people and empowering them to reach individual and organizational goals.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Product Owner
Renaissance Learning Inc.
Wisconsin Rapids, WI
09.2021 - Current
- Using Agile methodologies to improve story estimations, establish velocity, and consistently deliver on sprint commitments
- Improving team process and collaboration towards goal of future CI/CD
- Ensuring that each feature release provides incremental value to customers
- Focused on building critical features up front in order to identify constraints and technical challenges
- Acting as interim Product Manager and meeting with stakeholders, UX, and Architects to plan roadmap
- Overseeing entire product deployments from vision and creation to rollout and delivery
- Increasing on-time delivery of roadmap features by 38% in 2021 - 2022
- Contacting proper stakeholders to share changes to product scope and timelines
- Collaborating on new Support workflow to better prioritize defects and meet SLAs
- Gathering team performance and epic delivery data to present at sprint and epic exits and report to executive leadership team
- Member of Inclusion Council as DEI SME
VP of Diversity, Equity and Inclusion
HonestCulture, LLC
Las Vegas, NV
08.2020 - Current
- Evaluating and Curating educational content in DEI and building library of over100 items of recommended content aligned to specific learning objectives for searchability
- Assessing needs and gathering requirements in collaboration with engineering PO to write Learning Hub stories
- Cultivating meaningful relationships with industry subject matter experts to uncover learning and development needs and establishing partnerships with industry leaders
- Evaluating efficacy of survey design and using data to redesign and refresh taxonomies throughout maintenance cycles
- Documenting and improving analytics platform in partnership with product and design leads
- Writing 1-2 monthly articles that communicate why people science is important to companies, Diversity issues, and other assignments as needed
Product Owner
The Learning Company, Inc.
Portland, Oregon
12.2019 - 08.2021
- Clearly defined user stories to document what is needed and why it is needed with accompanying success criteria
- Successfully maintained two backlogs with competing priorities, shared dependencies and resources
- Collaborated with stakeholders to prioritize stories in backlog such that maximum value is delivered as soon as possible
- Ensured that work delivered by team meets customer needs by gathering/analyzing user feedback and behaviors
- Worked with UX Architect on user research to ensure understanding of priorities from user perspective
- Communicated delivery timelines to Sales, Marketing, and Customer Experience teams and executive leadership
- Coordinated and lead scrum meetings including backlog refinement, sprint planning and exits, and retrospectives
- Managed release schedules including microservices and hotfixes and worked with QA to perform testing and make decisions regarding feature bugs
- Mapped new feature elements and analyzed customer behaviors in Gainsight CS and PX to make meaningful product decisions
- Acted as leader on Diversity and Employee Relations committees
Science Educator and Academy Lead
Los Angeles Unified School District
Los Angeles, CA
08.2009 - 06.2019
- Developed technology-based curriculum, evaluated performance, and effectively managed classrooms of more than 40 students
- Developed project-based learning strategies for Academy and instruction for teachers, and problem-solving ways to effectively implement new programs
- Positively changed culture of students and teachers to increase buy-in of new programs
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Communicated with students and parents regarding academic progress, assignments and behavior.
Education
Master of Human Resource Management -
Colorado State University - Global Campus
Aurora, CO 12.2017 - 02.2020
Single-Subject Teaching Credential - Biology - Education
National University
San Diego, CA 10.2008 - 05.2010
Bachelor of Arts - English
San Diego State University
San Diego, CA 01.2001 - 05.2006
Skills
Research and Writing
- Product Management
Data Analysis
Content Development
User-testing and Product Research
Employee Engagement
- Epic and story planning
- Agile Methodologies
- Iron triangle decision-making
- Monitoring and reporting
- Stakeholder relationship management
- Team Building
Software
Google Suite
Atlassian Suite
Slack
Miro
Gainsight CS and PX
- Structure
Certification
Certified Scrum Product Owner
References
Erin Patterson
Director of Product
Learning.com
epatterson@learning.com
"It’s been a great pleasure and rewarding experience in my career to have collaborated with Jenna."
Paul Fredrickson
Senior Engineer
Renaissance Learning, Inc.
paul.fredrickson@renaissance.com
Angie Hammond
Chief Operating Officer
HonestCulture, LLC
angie@honestculture.io
Interests
- Games and Trivia
- Diversity, Inclusion, Equity and Justice (DEIJ)
- Outdoor Recreation
- Research and Writing
Timeline
Product Owner
Renaissance Learning Inc.
09.2021 - Current
VP of Diversity, Equity and Inclusion
HonestCulture, LLC
08.2020 - Current
Certified Scrum Product Owner
12-2019
Product Owner
The Learning Company, Inc.
12.2019 - 08.2021
Master of Human Resource Management -
Colorado State University - Global Campus
12.2017 - 02.2020
Science Educator and Academy Lead
Los Angeles Unified School District
08.2009 - 06.2019
Single-Subject Teaching Credential - Biology - Education
National University
10.2008 - 05.2010
Bachelor of Arts - English
San Diego State University
01.2001 - 05.2006