Jenna Marshall
Lake Elsinore,CA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
12
12
years of professional experience
Work History
Bartender
Distractions Lounge
Huntington Beach, CA
10.2020 - 02.2024
- Oversaw bartending tasks and floor activities.
- Operated register and handled transactions.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Whole Real Estate Associate
ProHome Offer
Anaheim, CA
09.2022 - 11.2022
- Developed strong relationships with clients, leading to repeat business and referrals.
- Developed and maintained list of available properties suited to different needs and budgets for residential use.
- Prepared detailed property reports for clients, enabling informed decision-making on home purchases or investments.
Artist Relations
Shambhala Music Festival
01.2015 - Current
- Talent management, day-to-day duties for event, hosted and checked in artists
Promotional model/ brand ambassador
Phant Life
01.2016 - 01.2019
- Worked various festivals/ events to promote the brand
Sales Associate
Ross Gold Holistics
01.2016 - 01.2018
- Customer service, restocking shelves, opening/ closing the store, and opening accounts
Health Care Assistant
Interior Health
Kelowna, Bc, Canada
01.2014 - 01.2016
- Dementia care, assisted living, home to home care
- Worked with the elderly
- Fed, cared for, and bathed elderly patients
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
Sales Associate
Jammers Liquor Store
01.2013 - 01.2014
- Assisted customers, received orders, and stocked shelves
- Opened and closed store
Education
Real Estate Salesperson Course -
RealEstateU
01.2024
Health Care Assistant Certificate -
Okanagan College
06.2014
Introduction to Pathology Certificate -
Stellar International College
03.2013
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
Timeline
Whole Real Estate Associate
ProHome Offer
09.2022 - 11.2022
Bartender
Distractions Lounge
10.2020 - 02.2024
Promotional model/ brand ambassador
Phant Life
01.2016 - 01.2019
Sales Associate
Ross Gold Holistics
01.2016 - 01.2018
Artist Relations
Shambhala Music Festival
01.2015 - Current
Health Care Assistant
Interior Health
01.2014 - 01.2016
Sales Associate
Jammers Liquor Store
01.2013 - 01.2014
Health Care Assistant Certificate -
Okanagan College
Introduction to Pathology Certificate -
Stellar International College
Real Estate Salesperson Course -
RealEstateU