Jenna Mazzanti
Pratt,KS
Summary
Driven by a results-focused approach, I excelled at Larned State Correctional Facility by spearheading projects that consistently met or surpassed targets. My blend of strong business analysis and effective communication skills, coupled with a commitment to continuous improvement and team collaboration, has been pivotal in achieving organizational goals and fostering professional growth within teams.
Overview
8
8
years of professional experience
Work History
SOP Program Consultant-I
Larned State Correctional Facility
Larned, KS
01.2023 - Current
- Managed multiple projects simultaneously, ensuring timely completion.
- Mentored junior team members, sharing industry knowledge and best practices to foster professional growth.
- Consistently met or exceeded performance targets through careful planning, organization, and diligent oversight of tasks.
- Fostered a culture of continuous improvement by regularly soliciting feedback from team members, and supervisors.
- Developed healthy rapports with clients, fostering trust and ongoing communication regarding program progress.
- Maintained open lines of communication with all team members facilitating collaboration and information sharing.
- Identified potential risk areas for residents within programs early on, implementing mitigation strategies to minimize negative impact.
- Ensured compliance with industry regulations and company policies throughout all stages of the program lifecycle.
- Evaluated current processes to develop improvement plans.
Administrative Assistant
Larned State Hospital
Larned, KS
02.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and complied with secure filing procedures.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong rapports.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating events as needed for success.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for program purposes.
- Established administrative work procedures to track staff's daily tasks.
Certified Nursing Assistant
Kiowa District Hospital
Kiowa, KS
08.2020 - 02.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Followed directions of licensed nurses to administer medications and treatments.
- Upheld infection control and prevention policies across different patient-facing areas.
- Facilitated personal hygiene management, feeding and ambulation.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Built rapport with patients and families, providing emotional support during difficult times.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
M.H.D.D. Tech
Larned State Hospital
Larned, KS
07.2016 - 01.2020
- Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Participated in ongoing professional development opportunities to expand knowledge base.
- Facilitated brainstorming sessions for creative problem-solving, leading to successful project outcomes.
- Trained staff members on conducting events and following safety procedures and policies.
- Resolved conflicts that arose between residents by listening to complaints and finding appropriate solutions
- Maintaining safety for myself, team mates, and residents by following policies and procedures.
- Transported and escorted residents to and from daily activities.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to the appropriate residents.
Education
Pratt High School
Pratt, KS05.2020
Skills
- Organizational Development
- Report Writing
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Rapport Building
- Team building
- Task Prioritization
- Self Motivation
- Goal Setting
- Risk Assessment
- Continuous Improvement
Timeline
SOP Program Consultant-I
Larned State Correctional Facility
01.2023 - Current
Administrative Assistant
Larned State Hospital
02.2022 - 01.2023
Certified Nursing Assistant
Kiowa District Hospital
08.2020 - 02.2022
M.H.D.D. Tech
Larned State Hospital
07.2016 - 01.2020
Pratt High School