Jenna McMichael
Midlothian,TX
Summary
Adaptable early-career professional with a background in sales, athletics, and team collaboration. Skilled in communication, time management, and quick learning, with a strong record of supporting teammates, handling customer questions, and maintaining organized workspaces.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hotworx 24, Infrared Fitness Studio
Midlothian, TX
05.2025 - 06.2026
- Presented HOTWORX memberships and studio services to prospects.
- Conducted studio tours and explained workout options.
- Welcomed guests at infrared fitness studio front desk, enhancing customer experience.
- Handled phone inquiries and addressed member questions, ensuring satisfaction.
- Scheduled member visits using the studio booking system.
- Processed membership payments through the point-of-sale system.
- Trained new team members on cash register operation and customer service protocols, fostering team effectiveness.
Student Athlete-NCAA Volleyball
Dallas Baptist University
Midlothian, Texas
08.2023 - 01.2025
- Represented Dallas Baptist University athletics in practices, games, and team events.
- Engaged in conditioning drills and strength training to improve athletic performance.
- Reviewed game film to prepare for opponents and improve execution.
- Incorporated feedback from coaches and teammates to refine skills and performance. from coaches and teammates to improve skills.
- Followed team rules, NCAA standards, and university athletic expectations.
- Communicated with coaches, teammates, and academic staff about schedules.
- Maintained academic commitments while traveling for a Dallas Baptist University competition.
- Assisted in campus outreach and community service initiatives for Dallas Baptist University athletics.
- Developed time management skills to balance academics, athletics, and extracurricular activities.
Sales Associate
Frilly Boutique
Midlothian, Texas
05.2023 - 07.2023
- Guided boutique customers in styling choices and product selection to enhance the shopping experience.
- Provided detailed answers to customer inquiries regarding sizing, fit, and materials to support informed purchasing decisions.
- Processed sales transactions, returns, and exchanges using point-of-sale systems.
- Presented merchandise using brand guidelines and boutique visual standards.
- Restocked clothing, accessories, and displays, ensuring organized and inviting sales floor.
- Assisted customers in fitting rooms by organizing clothing items and collecting items.
- Ensured boutique cleanliness by regularly tidying up and sanitizing surfaces throughout the store., straightened racks, and folded apparel.
Education
Master of Science - Clinical Mental Health Counseling
Tarleton State University
Fort Worth, TX05-2028
Bachelor of Science - Sports Management
Dallas Baptist University
Dallas, TX05-2025
Skills
- Sales techniques
- Customer service
- Attention to detail
- Scheduling
- Time management
- Collaboration
- Quick learner
- Active listening
- Responsible
- Quick learner
Timeline
Sales Associate
Hotworx 24, Infrared Fitness Studio
05.2025 - 06.2026
Student Athlete-NCAA Volleyball
Dallas Baptist University
08.2023 - 01.2025
Sales Associate
Frilly Boutique
05.2023 - 07.2023
Master of Science - Clinical Mental Health Counseling
Tarleton State University
Bachelor of Science - Sports Management
Dallas Baptist University