Jenna McMurdie
Beaverton,OR
Summary
Results-oriented business student with hands-on experience in strategic decision-making, cross-functional teamwork, and data analysis gained through academic and professional roles. Proven ability to drive marketing, operations, and financial planning initiatives in fast-paced, customer-focused environments. Strong communication skills, complemented by experience in presenting recommendations and coordinating teams to enhance business operations. Recognized for dependability, adaptability, and a commitment to continuous learning and professional growth.
Overview
6
6
years of professional experience
Work History
Host/Busser
Outback Steakhouse
02.2020 - 01.2026
- Developed strong communication abilities and demonstrated calmness in serious and intense scenarios.
- Conducted comprehensive training sessions for new team members to ensure effective onboarding and integration into Outback operations.
- Coordinated host stand activities on business days, focusing on delivering exceptional guest experiences during significant holidays including Mother's Day, Father's Day, Valentine's Day, and Christmas Eve.
- Communicated with kitchen and service staff to coordinate guest needs.
- Resolved guest inquiries and concerns promptly, enhancing satisfaction ratings.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Company R&D Director
BYUI
09.2025 - 12.2025
- Analyzed market options and led team in strategic inventory selection to enhance product quality for customer satisfaction.
- Led a cross-functional student team managing marketing, finance, operations, and sales decisions in a competitive business simulation.
- Developed and executed business strategies for pricing, product positioning, and market segmentation to improve company performance.
- Analyzed financial statements, contribution margins, and market data to support data-driven decision making.
- Planned and implemented marketing and sales strategies to increase demand and maintain competitiveness within the market.
- Coordinated operational decisions including production planning, inventory levels, and capacity utilization.
- Presented performance results and strategic recommendations to faculty and peers in formal board-style presentations.
- Improved overall company performance through strategic adjustments based on market feedback and competitive analysis.
- Established R&D strategies to enhance product pipeline and support long-term business goals.
Assistant
Century Dental Center
06.2025 - 08.2025
- Developed event strategies and managed operations for two dental events, attracting 100-500 participants.
- Developed promotional flyers to enhance visibility and attendance for the event.
- Designed and prepared prize baskets to reward and engage guests.
- Dedicated 75+ hours to streamline scheduling and enhance planning and coordination efforts.
Data Entry
Pacific Office Automation
04.2023 - 09.2024
- Managed data input into system, implementing thorough checks to enhance reliability and accuracy of information.
- Consistently delivered rapid results, leading office performance in July.
- Streamlined the data entry process for improved efficiency and faster completion of tasks.
Education
Associate of Science - Business Management Marketing
Brigham Young University - Idaho
Rexburg, ID07.2027
Business Management Marketing
Brigham Young University - Idaho
Rexburg, ID07.2027
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Guest relations
- First aid training
- Event planning assistance
- Dining room management
- Event planning
- Numerical data entry
- Prototyping
- Design development
Timeline
Company R&D Director
BYUI
09.2025 - 12.2025
Assistant
Century Dental Center
06.2025 - 08.2025
Data Entry
Pacific Office Automation
04.2023 - 09.2024
Host/Busser
Outback Steakhouse
02.2020 - 01.2026
Business Management Marketing
Brigham Young University - Idaho
Associate of Science - Business Management Marketing
Brigham Young University - Idaho
TRAINING
- President of Camp Israel
- Church Organization
- Spend 75+ hours learning how to organize a camp with 3 other people.
- Incharge of 150+ people including handling food, sleeping, activities, and logos for shirts over a span of 4 days.
- Outback Steakhouse Training
- Outback team
- Trained over 6+ people while working at Outback Steakhouse for 3+ years.
- Manager would send people to a most trusted worked to answer questions.