Jenna Moore
Sale Leadership Team
Claremore,OK
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Sales Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Capable pharmacy technician proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Effective Pharmacy Technician Shift Supervisor offering excellent skills in medication packaging and dispensing. An astute individual trained to provide exceptional quality assurance. Pursuing a similar position where focus and dedication are highly sought.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Leadership Team
Bath & Body Works
10.2019 - Current
- Enhanced team productivity by initiating and implementing efficient project management processes.
- Increased sales revenue by developing and implementing effective sales strategies.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
Beauty Consultant
Walgreens
05.2022 - 04.2023
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Self-motivated, with a strong sense of personal responsibility.
- Reduced operational costs through effective budget management and resource allocation.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Increased sales revenue by implementing targeted marketing strategies and engaging with customers.
Pharmacy Technician
Owasso Drug Pharmacy
09.2020 - 04.2021
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Enhanced claim accuracy by meticulously reviewing and verifying patient insurance information.
- Improved data entry accuracy by implementing strict quality control measures and providing regular feedback to team members.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients' behalf.
Pharmacy Technician/Shift Supervisor
CVS Pharmacy
02.2020 - 09.2020
- Reduced medication errors by conducting thorough drug utilization reviews and providing patient counseling on proper usage.
- Supported the development of junior pharmacy technicians through continuous training, mentorship, and performance evaluations.
- Collaborated with pharmacists to review and verify prescriptions, ensuring accurate dosages, drug interactions, and possible allergies were considered before dispensing medications.
- Leveraged advanced knowledge of pharmaceutical products to assist customers in selecting appropriate over-the-counter medications, vitamins, and supplements.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Resolved third-party billing, computer system and customer service issues.
Substitute Teacher
Justus-Tiawah Public Schools
08.2018 - 10.2019
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Education
High School Diploma -
Claremore High School
Claremore, OK05.2002
Skills
- Project Management
- Performance Improvement
- Resource Management
- Consultative Selling
- Sales target achievement
- Sales Leadership
- Sales Growth
- Workflow Optimization
- Problem Solving
- Staff training
- Loss prevention
- Market Research
Certification
Pharmacy Technician Certification
Timeline
Beauty Consultant
Walgreens
05.2022 - 04.2023
Pharmacy Technician
Owasso Drug Pharmacy
09.2020 - 04.2021
Pharmacy Technician/Shift Supervisor
CVS Pharmacy
02.2020 - 09.2020
Sales Leadership Team
Bath & Body Works
10.2019 - Current
Substitute Teacher
Justus-Tiawah Public Schools
08.2018 - 10.2019
High School Diploma -
Claremore High School
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