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I am a Senior Technical Manager with a proven track record of delivering high-impact projects and programs for government agencies and financial services institutions.
As a technical manager, my hands-on leadership approach ensures projects achieve their planned objectives and deliver tangible business value to the organization and C-suite stakeholders, while maintaining strict adherence to milestone schedules and budget constraints.
I accomplish this through robust governance frameworks that integrate scope management, scheduling discipline, change control processes, strategic resource allocation, and proactive risk mitigation—all designed to drive successful program outcomes.
Most recently, received formal recognition from employer for successfully delivering Citibank's complex divestiture project, which spanned multiple acquiring banks and encompassed critical workstreams in data migration and governance, risk, and compliance (GRC).
I hold key industry certifications including PMP, CISSP, CCNA, and CCNP, and bring deep expertise in enterprise project management frameworks, ServiceNow (GRC module), and collaborative tools such as Jira and Confluence.

Results-driven Salesforce Developer with 8.11 years of IT experience and 6+ years of specialized Salesforce expertise across Insurance and Life Sciences domains. Proven track record in delivering scalable Salesforce solutions using Apex, Lightning (LWC/Aura), REST integrations, and Salesforce automation. Strong experience in end-to-end implementation, deployment, and optimization of Salesforce applications with a focus on performance, security, and business value.

Results-driven professional with a proven track record in building and nurturing strategic partnerships, exemplifying a collaborative relationship mindset as a 'Customer Champion.' Expertise encompasses strategic C-level partnerships and hands-on technical execution, ensuring alignment between ambitious business goals and technical feasibility. My deep commitment to delivering measurable business value is supported by extensive experience across the full IT landscape, including foundational ERP systems, infrastructure services, modern Full Stack digital architectures, and AI-infused solutions. This holistic perspective facilitates effective navigation of complex customer environments, driving impactful results and fostering long-term success.

Detail-oriented KYC/AML Analyst with over 3 years of experience in financial crime prevention and transaction risk. Expert in leveraging NICE Actimize, Wipro HOLMES, and internal Amazon risk tools to identify suspicious patterns and mitigate global financial threats. Proven success in reducing review times by 30% and leading cross-functional teams in high-stakes investigative environments.


Global Operations Management Procurement Worldwide Manufacturing & Distribution Brand Development Business Development Worldwide Sourcing P&L Responsibility. Domestic and International Business leader with more than thirty years of success in global manufacturing, supply chain management and business development. Communicates effectively in several languages. Institutes initiatives that create positive change, efficiencies and increased profitability. An expert in the implementation of Six Sigma, Lean Manufacturing and World Class Manufacturing methodologies in Asia, Europe, the Middle East and the U.S. Transforms organizations by developing and leading aggressive expansion into new markets, products and services. With a solid technical background and advanced training in business management strategies, leads initiatives ensuring quality, timeliness and functionality. Builds upon inputs of sales, marketing, operations and finance teams to create powerful solutions that drive growth. Extensive qualifications in the following competencies: Global Procurement, Continuous Improvement, Cross-Cultural Management, Vendor & Supplier Management, Greenfield & Brownfield Projects, Project Management & Implementation, Market Penetration Tactics & Strategies, Direction, Re-engineering & Mission Focus.

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new Partners.
Service professional with strong background in managing service teams and operations. Known for effective problem-solving and improving service processes. Focuses on team collaboration and delivering consistent results, adaptable to changing needs. Skilled in conflict resolution and operational efficiency.

Technology-inclined professional with strong troubleshooting capability and customer-oriented attitude. Skilled in providing network and software support to users, developing and implementing technical solutions. Proficient in analyzing system performance and security for optimal user experience.

Hard working individual who has an unremitting willingness to learn and complete any task that is before him. I seek to obtain and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Driven and dynamic professional with a rich background spanning from NDT Inspector II at Danco Oil Field Services to Food Specialist, showcasing expertise in Quality Control and exceptional Organizational Skills. I have participated in heavy equipment operation and thrived under pressure, significantly enhancing efficiency and productivity in fast-paced environments.

Experienced with coordinating medical services and ensuring smooth patient care transitions. Utilizes effective communication and organizational skills to manage patient needs and workflows. Knowledge of healthcare regulations and best practices in medical service coordination. Ability to manage multiple tasks and handling confidential information (HIPPA compliant) with discretion and accuracy.

Compassionate professional with a background in behavioral health services, known for productivity and efficient task completion. Excels in communication, empathy, and problem-solving to support individuals and communities effectively.

Jenna Moore

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Medical Services Coordinator

Sales Leadership Team

Head of Beauty Department

Education

High School Diploma - General Studies

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Medical Services Coordinator

Head of Beauty Department

Sales Leadership Team

High School Diploma - General Studies

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