Asmira Bektesevic
Brooklyn,NY
Summary
Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment.
Overview
6
6
years of professional experience
Work History
Billing Assistant
Hospital for Special Surgery, Main Campus
02.2024 - Current
- Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
- Collections, contact patients and insurance companies to resole payment issues, negotiating payment plans
Appeals Analyst
Med-scribe
03.2023 - 01.2024
- Investigated fraudulent activities and recommended corrective actions, safeguarding company resources and maintaining the integrity of the appeals process.
- Collaborated with interdisciplinary teams to ensure accurate claims adjudication, reducing errors and inconsistencies in the review process.
- Streamlined workflows for faster decision-making, evaluating medical records and other documentation to support appeals decisions.
- Managed a high volume of cases, prioritizing tasks effectively and meeting strict deadlines for appeals resolutions.
Receptionist
Lexinton ENT And Allergy
08.2022 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Responded to correspondence from insurance companies to verify patient's coverage.
ER Registration Clerk
Northwell Health System
02.2020 - 05.2022
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
Medical Receptionist
Uptown Pediatrics Pc
10.2018 - 12.2019
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Scheduled, rescheduled and handled cancelled appointments for patients
- Ensured that phones were answered by second ring and enthusiastically greeted all callers
- Maximized office efficiency by answering more than 40 incoming calls per day to provide office information and transfer calls to desired personal
Education
Bachelor of Science - Health Care
Berkeley College
New York, NY2026
License - Medial Billing And Coding
Medcerts
Livonia, MI2023
Skills
- Collecting Intake Information
- Insurance Authorizations
- Medical Terminology
- Front Office
- Payment Plan Options
- Insurance Information Collection
- HIPAA guidelines
- Type 65 words per minute
- Collections duties
- Collections processing
- Billing statement review
- Payment Processing
- Billing Software Familiarity
Timeline
Billing Assistant
Hospital for Special Surgery, Main Campus
02.2024 - Current
Appeals Analyst
Med-scribe
03.2023 - 01.2024
Receptionist
Lexinton ENT And Allergy
08.2022 - 03.2023
ER Registration Clerk
Northwell Health System
02.2020 - 05.2022
Medical Receptionist
Uptown Pediatrics Pc
10.2018 - 12.2019
Bachelor of Science - Health Care
Berkeley College
License - Medial Billing And Coding
Medcerts
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